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Director, Commercial

2 months ago

Old Toronto, Canada Lightspeed Full time
p>We're looking for a Director of Retail Partnerships to join our team. Reporting directly to the VP of Partnerships, the Director of Retail Partnerships will own our product partnership strategy for all of Lightspeed's retail products. This role will lead a team focused on developing, managing, and supporting product integration partners across multiple point of sale and eCommerce platforms.

As the Director of Retail Partnerships, you will report directly to the VP of Partnerships. You'll be responsible for managing a small team of partnership managers who directly manage product partners integrated across our point of sale and eCommerce platforms. You'll also manage a partner services team focused on onboarding and supporting partners.

What you will be responsible for:
  • Build and manage a team that oversees all product integration partnerships across our point of sale and eCommerce platforms.
  • Identify product partnership opportunities to develop and guide our partner strategy in the retail space across products and geographies.
  • In partnership with the wider Strategy Team, develop and execute against our 'build/buy/partner' framework to accelerate our product roadmaps and build product moats for our retail business.
  • Collaborate across teams to build a compelling app-marketplace and develop self-service partner tools to help accelerate the growth of our app ecosystem partners.
  • Manage results with partner companies through regular governance processes.
  • Act as a key source of knowledge and subject matter expertise on market/competitive dynamics.
  • Proven results working across legal, product, and commercial teams.
  • Experience engaging at an executive level both internally with cross-functional groups and externally with partners.
  • Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams.
    • Ability to do your job in a truly flexible environment.
    • Immediate access to our benefits plan.