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Commercial Sales Manager
6 days ago
TASKS AND RESPONSIBILITIES
Guide, motivate and coach the sales team to improve performance and exceed sales targets; Develop and maintain relationships with architects, designers and other industry professionals; Understand the needs and requirements of architects and designers and propose appropriate solutions; Actively promote our products and services at presentations, trade shows and other relevant events; Monitor market trends and developments in the architecture and design sector in order to adapt our offerings accordingly; Participate in the product selection process (local and international); Identify new sales opportunities and develop strategies to exploit them effectively; Negotiate new projects and contract terms with existing and new customers; Collaborate with internal teams, including marketing and customer service, to ensure an exceptional customer experience; Ensure compliance with company policies and procedures in sales and customer service. Manage claims and complaints; Produce sales and activity reports, providing analysis and recommendations to improve performance; Draw up forecasts and budgets; Develop and maintain relationships with suppliers; Build strong relationships with industry stakeholders to facilitate business growth. GENERAL SKILLS
Minimum 5 years' experience as a Sales Manager; Mobilizing leadership, managerial courage and team player; Critical thinking and strong problem-solving and decision-making skills; Organized and able to manage priorities; Experience in continuous improvement; Fluency in French and English; Experience in floor covering is an asset.
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