Security Specialist

4 weeks ago

Whistler, British Columbia, Canada Vail Resorts Full time

Join Our Team in the Mountains

We are seeking a dedicated and enthusiastic individual to join our team at Whistler Blackcomb, one of Vail Resort's premier mountain resorts. As a Security Guard, you will be responsible for providing exceptional guest service and ensuring the safety and security of our properties.

Key Responsibilities:

  • To continually strive to exceed our guests' expectations and provide them with the finest mountain recreation experience.
  • Perform nightly scheduled and unscheduled patrols, lock-downs, and unlocks of Whistler Blackcomb properties ensuring security of property and assets and the safety of our employees and guests.
  • Deliver daily deposits from outlying locations in a secure manner.
  • Perform daily collection of documents and cheques from assorted locations and securely make deliveries.
  • Generate daily email reports of patrols completed, incidents, events, and findings.
  • Report the need for maintenance or repairs to patrol vehicles as required.
  • Assist guests or staff as requested or required to ensure efficient operations and excellent customer service.
  • Generate and issue security incident reports to location managers as required.
  • Respond to security and fire alarms, investigate the cause of alarm events, and document findings. Contact emergency response personnel as dictated by the WB Emergency Response manual or as otherwise required.
  • Liaise with security or outside contractors, Whistler Bylaw Officers, Whistler Fire Dept. and RCMP as required.
  • Review security system databases and live or recorded security video as required.
  • Maintain organized and accurate records.
  • Maintain voice and email communications.
  • Assist with the issuance or return of keys to inventory as required.
  • Document and promptly communicate the need for maintenance of security infrastructure and all facilities as they arise especially where safety issues exist.
  • To respect the confidentiality and privacy of staff and guests at Whistler Blackcomb and adhere to all related corporate policies.
  • Other duties as assigned.

Requirements:

  • Must possess a BC Security Guard license having completed Basic Security Training.
  • Demonstrate our core values around Safety First, Striving to be the best, and showing that We Care.
  • Applicants must be at least 19 years of age to drive company vehicles.
  • Applicants must be able to communicate and read/write in English well enough to carry out common/daily duties. Excellent communication and organizational skills are a must. Those speaking English as a second language may be subject to a language proficiency exam.
  • Ability to manage conflict. Strong interpersonal skills are necessary and one must be able to work effectively with people.
  • Computer literate and proficient in the use of Microsoft Office applications. Prior use of proprietary security software and video surveillance systems is an asset.
  • Class 5 BC driver's license with satisfactory abstract.
  • Bondable – criminal record check required.
  • Previous security background or employment history with Whistler Blackcomb is an asset.

Vail Resorts is an Equal Opportunity Employer

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