Unit Clerk

4 weeks ago

Toronto, Canada Sunnybrook Full time

OverviewUnit Clerk - Odette Cancer Centre - Regular Full-Time 2025-14931 (2025-14931) at SunnybrookSummary Of Duties: In this Unit Coordinator role, this position provides a broad range of administrative support within the Outpatient Cancer Clinics (General Treatment Services) at the Odette Cancer Centre. As an integral part of the health care team and front-line staff, responsibilities include coordinating electronic physician orders, scheduling return to clinic appointments, internal/external consults, all tests and procedures required by the oncologists (e.g., bone marrow aspirations, lumbar punctures, CT/US guided biopsies, medical imaging), receiving and screening all new and follow-up patients, responding to general enquiries, preparing patient charts, data entry and correspondence through multiple software applications, booking appointments, ordering supplies, and providing relief coverage and support services within the department. Competent Unit Clerks will be familiar with the variety of clinic sites, programs, physician guidelines, scheduling protocols, and software, and will be cross-trained to function effectively in all of these areas.ResponsibilitiesCoordinate electronic physician orders with applicable software.Schedule return to clinic appointments, internal/external consults, and all tests and procedures required by oncologists.Receive and screen all new and follow-up patients; respond to general enquiries.Prepare patient charts; perform data entry and correspondence through various software applications.Book appointments; order supplies; provide relief coverage and support services within the department.Be familiar with clinic sites, programs, physician guidelines, scheduling protocols, and software; cross-train to function in multiple areas.Qualifications/SkillsRequires the completion of one (1) year of Community College; successful completion of Medical Terminology course preferred.One year of Administrative/Business experience in a health care setting preferred.Proven accurate keyboarding of at least 40 words per minute (or 106 keystrokes per minute).Proficiency with MS Office (Word and Outlook) required; working knowledge of in-house patient software packages (e.g., OASIS, Excelicare) preferred.Ability to work with sensitivity and compassion with oncology patient population and their family/support people.Outstanding customer service skills; patient-focused approach essential.Ability to organize, prioritize and follow-through effectively in a fast-paced, unpredictable environment with multiple tasks.Excellent oral, written and comprehension communication skills; tact and diplomacy in handling confidential information.Well-developed interpersonal and team skills in an open work environment; ability to collaborate and problem-solve as part of the interprofessional team.Seniority levelEntry levelEmployment typeFull-timeJob functionAdministrativeIndustriesHospitals and Health CareWe’re removing extraneous prompts and non-job related content to keep the description focused on the role and requirements. #J-18808-Ljbffr

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