Assistant Store Manager

2 weeks ago

Kitchener, Canada Dollarama L.P. Full time
The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations, ensuring a high level of customer satisfaction, and achieving sales goals. In the absence of the Store Manager, acts as the Manager on Duty (MOD). This role involves managing staff, execution of daily operational tasks, and ensuring compliance with company policies and procedures. The Assistant Store Manager makes sure that company rules and regulations are explained, understood and followed by all team members, that inventory counts are done in a prompt and precise manner in order to have proper resupply of goods and ensures that established merchandizing practices are followed. The Assistant Store Manager is responsible in the recruitment and training activities of new employees.

*Why join our team?*
* Stimulating and diverse working environment;
* Competitive compensation, bonus plan and benefits package;
* Company matched pension plan;
* Tailor-made training program and integration process; and
* Opportunity to continue to develop retail and management skills and pursue a career within the company.

*Daily tasks (but not limited to): *
* Assisting the Store Manager in daily operations and staff management.
* Helping with store merchandizing, shelf stocking and boxing and unboxing daily shipments.
* Providing exceptional customer service and resolve escalated issues.
* Training, coaching, and developing employees.
* Performing cash management, store opening and closing duties as needed.
* Assigning task to the team.
* Ensure store safety and cleanliness standards are maintained.
* Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken .
* Conducting regular performance evaluations and providing feedback to staff.
* Ensuring adherence to company policies, procedures, and safety standards.
* Implementing and maintaining visual merchandizing standards based on company strategy.
* Responsible for the hiring and performance management process.

*What do you need to succeed?*
* Minimum of two (2) years’ experience in the retail industry
* Minimum of two (2) year experience in a team management position
* Open availability required (day, evening, weekend)
* Ability to efficiently organize time and manage priorities
* Good leadership, communication and decision-making skills; and
* Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment

Job Types: Full-time, Permanent

Additional pay:
* Bonus pay
Benefits:
* Casual dress
* Employee assistance program
* Extended health care
* Flexible schedule
* RRSP match
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday
* Weekends as needed

Experience:
* Team management: 2 years (required)
* Retail management: 2 years (required)

Work Location: In person

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