Fit4Less Region Manager

Fit4Less Region Manager – British Columbia – Term Position Be among the first 25 applicants. This position will be based in British Columbia (mainland). Clubs and regular travel outside of the based area is to be expected. Who is a Region Manager? The Region Manager leads a team of managers and clubs to run financially healthy clubs focused on clean, friendly and automated experiences for both members and associates. The Region Manager is responsible to oversee club operations and ensures company expectations are met. Working with Fit4Less Gives You: Ongoing training and development to ensure a long and successful career path. Unlimited growth potential. FREE Fit4Less Black Card Membership. Group health care plans. Fun and energetic atmosphere to come to every day Job Summary Manages processes that ensure clean and safe clubs, friendly associates, and an automated brand. Ensures constant and consistent management and completion of process expectations to reflect the clean, friendly and automated brand. Key responsibilities include: Ensures execution of daily, weekly and monthly cleanliness and service responsibilities and holds accountability to the brand’s expectations. Follows expectation guidelines for completing expected/pop-in club visits with each Manager and supplies required documentation from visits. Identifies and uses effective action plans to solve operational duties and processes that are not meeting or exceeding expectations. Leads and trains on customer service, handling member concerns and addressing escalated member complaints. Escalates appropriately as per processes to maintain timely resolution. Leads conference calls, one‑on‑one manager calls to support and communicate company policies, procedures and expectations. Reports and manages alongside with Club Services and Fit4Less IT regarding ongoing equipment and facility maintenance reporting to provide a clean and safe facility. Completes actions as assigned, and from supervisor and club visits. Team Leadership and Financial Management Facilitates recruitment of direct reports to ensure adequate resourcing based on approved Department/Team budget. Leads onboarding, coaching, learning, development, and performance management of all direct reports. Manages and ensures the financial management of each club which includes achieving all revenue goals and controlling all expenses to achieve budgeted EBITDA. Ensures the success of opening and reopening of all new, conversion, acquisition, or renovating clubs, and launched projects that operate under Fit4Less to be 100% ready to go when opening or re‑launch. Ideal Candidate University Degree or College Diploma. 2 years success in a management role at Fit4Less or equivalent management role in the fitness industry. Proven success in leading, training and motivating teams. Success in exceeding individual and team sales goals. Advanced verbal and written communication. Advanced Customer Service. Basic proficiency in the use of computers/technology (Microsoft Office, internet). Ability to consistently keep information confidential. Provides challenging tasks and assignments. Can be counted on to exceed goals successfully. Creates a climate in which people want to do their best. Is tolerant with people and processes. Accurately scopes out length and difficulty of tasks and projects and sets objectives and goals. Working Conditions Travel time to clubs 4 times weekly. Extended travel time to clubs, may include overnights, twice a month. Club visits 4–7 clubs weekly. Exposure to people who are impatient, angry, harassing or unpredictable daily. Exposure to conditions/cleaning that require protective equipment 3–4 times weekly. Diversity and Inclusion At Fit4Less, we are committed to fostering an inclusive, accessible environment where all employees and members feel valued, respected and supported. Help Protect Yourself Against Recruitment Fraud Protect yourself: Many companies are experiencing an increase in recruitment fraud in the form of fake job postings. To help protect against potential hiring scams, please be aware that Fit4Less positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site. Job offers or requests for banking information or your SIN will never be sent or requested via email, phone, or text message. Verify that the person you are communicating with has a @fit4less.ca email address. If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday. All job offers and requests for banking information or SIN should be completed only through, and when logged into Workday. We will never send or ask any Associate or Candidate to send this information via email, phone or text. Required EEO Statement We are an equal opportunity employer. Fit4Less Canada is an equal opportunity employer. All qualified applicants and employees are encouraged to apply with confidence. We are committed to ensuring a non‑discriminatory work environment and support all employees in a supporting, transparent manner. All employment and hiring decisions are made in accordance with federal and provincial equal opportunity and non‑discrimination laws. Search for possible trademarks and consult government regulations for any required posting or licensing. All candidate interviews and hiring steps follow equal opportunity standards. Referral Opportunity Referrals increase your chances of interviewing at Fit4Less Canada by 2x. #J-18808-Ljbffr