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Global Business Manager

4 weeks ago


Mississauga, Canada Citi Full time

The Global Business Manager - VP is a senior level position within the Services Technology Business Execution organization, reporting directly to the Payments Technology Execution Lead. This position provides business management support for Payments Technology, an organization with a ~ $450M expense and a ~4,000+ workforce, including technology portfolio financial governance and reporting, vendor management, workforce strategy execution, and management of complex/critical deliverables (e.g., Consent Order and Regulatory, Payments LATAM book of work).ResponsibilitiesServe as the trusted advisor and present strategic solutions to assist Technology teams in achieving their year-end targets, metrics and KPIsManage end to end expense and headcount month-end close, monthly forecast, transfers as well as the annual budget processProvide expense and headcount variance commentary and highlight risks/opportunities from a Tech and Product financial perspectiveManage resource tracking which includes direct staff and third-party vendorsEnd to end non compensation related expense management including accruals, invoice mapping, software capitalization and amortization and T&EDrive productivity/cost savings initiatives in partnership with the senior leadership teamReview application profiles and front office allocations accuracyConduct root cause analysis to mitigate issues from resurfacingImplement processes that improve quality, eliminate rework and standardizationParticipate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impactAdvance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiativesAdequately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparencyQualifications6+ years of experience in a financial services roleTechnology finance and portfolio governance experience is requiredKnowledge of the financial services industry and technology, including P&L, accruals, client allocations, capitalization, recovery and fixed price contractsDemonstrated working knowledge of the financial services industryClear and concise written and verbal communication skillsExcellent influencing, facilitation, and partnering skills with key stakeholders and Senior ManagementStrategic and goal-oriented thinkerEffective interpersonal skills including teamwork and organizational skillsDetail oriented and ability to multi-taskProven ability to work in a team of diverse skill sets and cultureProven ability to work in high-pressure, time-sensitive environmentsExcellent Excel and PowerPoint skills; ability to analyze large data sets and apply formulas and/or pivot tablesWorking proficiency in Spanish and/or Portuguese preferredEducationBachelor’s degree/University degree or equivalent experienceCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi\'s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr