Senior Systems Engineer – Hybrid Cloud

3 days ago


Burnaby, British Columbia, Canada Rise People Full time

Operations - Technology & Infrastructure Support

Full-time

Oct 24, 2024

Yearly: $132493 - $143414

JOB-DESCRIPTION

TITLE: SENIOR SYSTEMS ENGINEER – HYBRID CLOUD

DEPARTMENT: OPERATIONS - TECHNOLOGY & INFRASTRUCTURE SUPPORT

PAY GRADE: P6

GENERAL ACCOUNTABILITY

Reporting to the Supervisor, Infrastructure Services, a Senior Systems Engineer builds, configures, and deploys services in the PRIME-BC environment; provides escalation support and troubleshooting for advanced and complex technical problems; assists in the coordination of preventive and corrective changes and maintenance of systems and interfaces. The incumbent participates in the planning, detailed design, implementation, tuning, monitoring, hardening, administration, maintenance and management of PRIME-BC hybrid infrastructure to support the delivery of mission critical applications and services in support of PRIMECorp's mission and mandate.

An ideal candidate will have extensive knowledge of traditional on-premise systems, virtualization, cloud platforms, and integration between these environments.

NATURE AND SCOPE

· Implement hybrid cloud solutions, integrating on-premise infrastructure with public cloud services

· Manage and optimize enterprise-level systems across both physical and virtual environments, ensuring high availability and performance

· Oversee the deployment and maintenance of on-premise and cloud resources, ensuring seamless integration and efficient resource utilization

· In consultation with the Supervisor, Infrastructure Services, develop and maintain automation and tools to streamline operations, reduce manual effort, and enhance consistency

· Implement and enforce security best practices across hybrid cloud environments, ensuring compliance with industry standards and regulations

· Continuously monitor system performance, identify bottlenecks, and implement optimizations to ensure optimal operation across hybrid environments

· Participate in the design, management and validation of backup and disaster recovery solutions, ensuring data integrity and business continuity

· Collaborate with teams, while obtaining buy-in to deliver comprehensive IT solutions; mentor and guide junior team members, as required

· Develop and maintain detailed documentation for system configurations, processes, and procedures, and contribute to the creation of IT standards and policies

· Contribute to the creation, deployment and maintenance of the team's operational plan

· Communicate with internal stakeholders and external vendors

EDUCATION, TRAINING AND EXPERIENCE

· Completion of a university degree in computer science technology or a related discipline (or an equivalent combination of training and experience may be considered)

· 5+ years of experience in systems engineering with a strong focus on hybrid cloud environments and virtualization

· Relevant certifications are highly desirable

· ITIL Foundation v3 or later accreditation is preferred

KNOWLEDGE, SKILLS AND ABILITIES

· Extensive experience with hybrid cloud architecture and operations

· Proficiency in cloud platforms (AWS, Azure, GCP) and integrating these with on-premise systems

· Strong experience in virtualization technologies (VMware, Hyper-V, KVM)

· Advanced knowledge of Linux and Windows server environments

· Ability to use infrastructure as code (Terraform) and configuration management (Puppet, Ansible) technologies in hybrid and multi-cloud tiered environments

· Extensive knowledge of monitoring tools (such as Prometheus, Grafana, Splunk, Elasticsearch, Fluentd, CloudWatch)

· Familiarity deploying services within highly segmented software-defined networks

· Ability to containerize existing applications for deployment on a container orchestrator

· Familiarity with CI/CD pipelines and tools

· Familiarity with system management software

· Ability to develop and maintain scripts in PowerShell, Bash, Python

· Knowledge of varied techniques, patterns, and technologies to ensure maximum availability for critical services

· Ability to develop and recommend operational standards, procedures and strategies related to the work

· Ability to ensure the application of approved best practices

· Ability to provide technical guidance and assistance to colleagues, vendors and service providers

· Ability to communicate effectively in English, both orally and in writing

· Ability to produce complete and concise documentation relating to the work performed

· Familiarity with best-practice deployment of relational databases

WORKING ENVIRONMENT

· Must obtain and maintain a RCMP Secret Level security clearance

· Occasional availability to work outside of regular working hours

· After hours on-call support required on a rotational basis

· Hybrid work environment – remote and in-office

· Occasional travel may be required

· Monday to Friday 40 paid hours per week

This job posting will close on November 24, 2024.

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