Oracle CX Consultant

OverviewJoin to apply for the Oracle CX Consultant role at J&M GroupLocation: Toronto, Ontario, CanadaSalary: CA$83,000.00-CA$90,000.00Posted: 20 hours agoResponsibilitiesLead and execute Oracle CX Incentive Compensation module implementations, enhancements, and support activitiesGather and analyze business requirements from stakeholders, focusing on compensation models, taxation, and payment plansConfigure and customize Oracle Incentive Compensation components, including custom objects, rules, and pay groupsTranslate CAPEX/OPEX policies into compensation configurationsWork with UI/UX teams to implement or transition to Redwood UIDesign and configure AI-assisted components for improved customer and sales insightsDevelop and manage custom roles, ensuring secure access and complianceCollaborate with Sales Ops, Finance, and HR teams to align compensation and commission workflowsCreate documentation, test cases, and conduct user trainingProvide production support and resolve incentive/commission calculation issues in a timely mannerEssential SkillsThis is a complete Work from Office role.Oracle Incentive Compensation (OIC) ExpertiseStrong hands-on experience in: Custom Object creation and configurationAdditional Responsibilities & RequirementsLead and execute Oracle CX Incentive Compensation module implementations, enhancements, and support activitiesGather and analyze business requirements from stakeholders, focusing on compensation models, taxation, and payment plansConfigure and customize Oracle Incentive Compensation components, including custom objects, rules, and pay groupsTranslate CAPEX/OPEX policies into compensation configurationsWork with UI/UX teams to implement or transition to Redwood UIDesign and configure AI-assisted components for improved customer and sales insightsDevelop and manage custom roles, ensuring secure access and complianceCollaborate with Sales Ops, Finance, and HR teams to align compensation and commission workflowsCreate documentation, test cases, and conduct user trainingProvide production support and resolve incentive/commission calculation issues in a timely mannerEssential SkillsThis is a complete Work from Office role.Oracle Incentive Compensation (OIC) ExpertiseStrong hands-on experience in: Custom Object creation and configurationCalculation & DesignCalculation Rules and Formulas for commission and incentive payoutsDesigning and managing Pay Groups and Payment PlansConfiguring Tax Rates, Tax Codes, and knowledge of CAPEX vs OPEX treatment in compensation flowsRedwood UIRedwood UI for Incentive Compensation: Experience working with Redwood design system within Oracle CX CloudAbility to adapt and transition legacy configurations to the Redwood interfaceAI for CXKnowledge of AI capabilities within Oracle CX Cloud for: Predictive analytics, Sales recommendations, Automated customer insights, Lead scoring and AI-assisted compensation modelingCustom Role Design in Oracle CXExperience creating and managing Custom Roles and Security ProfilesUnderstanding of Role-Based Access Control (RBAC) for CX modulesGovernance and segregation of duties for complianceCommission CalculationDeep understanding of Sales Commission Calculations, processing cycles, and exceptionsExposure to sales performance management (SPM) strategiesAligning compensation models with revenue targets and KPIsDesirable SkillsExperience with Oracle Sales Cloud, Oracle Engagement Cloud, or Fusion MiddlewareFamiliarity with Oracle Integration Cloud (OIC) for data flows between ERP, HCM, and CXUnderstanding of Oracle BI Publisher or OTBI for report generationExperience with Oracle Fusion Financials or HCM Cloud for end-to-end incentive planningOracle CX Cloud Consultant CertificationOracle Incentive Compensation Implementation SpecialistOracle Fusion Sales Cloud: Implementation SpecialistOracle Integration Cloud Certification (for OIC interface knowledge)Seniority levelMid-Senior levelEmployment typeContractJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at J&M Group by 2xSign in to set job alerts for “Oracle Consultant” roles.Greater Toronto Area, Canada CA$110,000.00-CA$130,000.00 1 day ago #J-18808-Ljbffr