Client Success Lead — SLA Management

We are looking for a highly organized and proactive individual to support our sales team in a presales capacity, with a focus on Service Level Agreements (SLAs). This role involves coordinating and leading meetings with sales representatives, internal departments, and customers to ensure alignment and clarity on SLA-related offerings. This is an ideal...

A customer facing role working with the SLA Customer Coordinators to provide administrative support for SLA (Service Level Agreements) customers. The employee collaborates with internal contacts, including production and logistics, to expedite and schedule repair shipments, runs reports to help with the day-to-day processes of the team to ensure all is...

A customer facing role working with the SLA Customer Coordinators to provide administrative support for SLA (Service Level Agreements) customers. The employee collaborates with internal contacts, including production and logistics, to expedite and schedule repair shipments, runs reports to help with the day-to-day processes of the team to ensure all is...

A customer facing role working with the SLA Customer Coordinators to provide administrative support for SLA (Service Level Agreements) customers. The employee collaborates with internal contacts, including production and logistics, to expedite and schedule repair shipments, runs reports to help with the day-to-day processes of the team to ensure all is...

A customer facing role working with the SLA Customer Coordinators to provide administrative support for SLA (Service Level Agreements) customers. The employee collaborates with internal contacts, including production and logistics, to expedite and schedule repair shipments, runs reports to help with the day-to-day processes of the team to ensure all is...

A leading global manufacturer of broadcast equipment is seeking a Client Support Manager to advocate for clients and ensure their needs are met. The role involves managing customer accounts, leading teams, and enhancing service delivery. Candidates should excel in project management and communication with a technical background preferred. This position is...

Who we are Adlib has been transforming the way enterprise organizations overcome unstructured content challenges for over 15 years. Our content intelligence and automation solutions allow thousands of global customers to discover, standardize, classify, extract and leverage clean structured data from complex unstructured documents to simplify compliance,...

**Job Title/Short Summary** DLL Canada invites you to share in our success by joining our Client Services team as a **Bilingual Team Lead.** The Team Lead in Client Services assists in the day-to-day management of the Client Services team with direct reports. They are responsible for New Hire training, ongoing coaching/mentoring for the team members,...

A customer facing role working with the SLA Customer Coordinators to provide administrative support for SLA (Service Level Agreements) customers. The employee collaborates with internal contacts, including production and logistics, to expedite and schedule repair shipments, runs reports to help with the day-to-day processes of the team to ensure all is...

**Team Lead, Client Services** The **Team Lead, Client Services** assists in the day-to-day management of the Client Services team with direct reports. You will be responsible for New Hire training, ongoing coaching/mentoring for the team members, handling customer escalations, approving quotes and adjustments to contracts, participating in...