Manager, Content Management

4 weeks ago


Waterloo, Canada Open Text Corporation Full time
p>OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.Opentext Corp is seeking a Solution Delivery Manager to act as a liaison between business stakeholders and delivery teams within the IT organization. This role will be accountable for working closely with our application and internal Technology teams to design, develop, and implement systems and enhancements.Accountable for high-level & detailed-level technical design - content, completion, and quality.Drive & contribute to project solutions - JAD sessions, responsible for gathering input / documenting design.When required back-fill role gaps (Business Systems Analysts, Project Managers, Solution Architects) as needed.Working with the PM, Application teams, and Governance in the creation and management of governance/gating artifacts.Support testing teams/activities: test plan/case consultation and manage defect triage with appropriate application teams.Liaise with other Technology Solution Delivery groups including the Network and Infrastructure teams to ensure smooth delivery of projects and application support for the business.Partner with the shared services teams (project management office, release management, quality assurance, business analysis, and change management) to develop realistic project plans that clearly state project deliverables and timelines.Manage project and portfolio budgets and assist in managing cost center financials.Endorse quality, innovation, and timely communication of issues/opportunities. Coach team members in delivery, issue management, and risk management.Bachelor’s in Computer Science or related field or equivalent experience required.5+ years of experience in the information technology field and 3+ years of experience in a project delivery role in a fast-paced/agile environment.Experience in Content Management, Cloud, and AI – nice to have.Previous team management experience preferred (including goal setting, performance management, tracking deliverables, recruitment, etc).Demonstrated ability to successfully lead complex IT projects and programs.Must be creative, detail-oriented, and capable of balancing the “big picture” with meeting the day-to-day needs of the organization.Must be able to communicate, present, and negotiate at any level of management across the organization both technical and non-technical resources.Must be familiar with and comfortable utilizing the Scrum methodology.A self-starter attitude, a strong desire to learn as you go, and the belief that you can make a meaningful contribution to your immediate team, the business users that you serve, and the organization as a whole.
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