Resource Team Leader
4 weeks ago
Job Description The Resource Team Leader (RTL) provides the necessary leadership and development for a team of high performing Financial Centre Administrators. The RTL’s goal is to enable Advisors, Advisor staff and managers, in identifying learning needs and delivering defined Sun Life requirements, tools, technology, and administrative process training, in partnership with their District Managers (DM) and aligned with Head Office Professional Development programs. This role is also accountable for the operational effectiveness of Financial Centre locations which can include, premises, technology, administrations, advisor office managements and client management processes. What will you do? Responsible for running the operations of the FC locations Leads the FC resource administration team Completes regular one on one reviews with each team member ensuring their goals and objectives reflect the needs of the company, the FC as well as the requirements of the job Assess advisor learning needs and recommend training required to meet the needs Enable technology adoption, working in partnership with the Distribution Digital Office and Management team Coordinates the FC training program based on the needs of the FC Delivers initial and on-going advisor training, prepares training schedules, arranges for presenters Provides training on various sales support systems - topics of technology, product and procedures, through group training or one-on-one sessions. Provides just-in-time PC trouble shooting to resolve technology problems Provides just-in-time information on insurance products / procedures Delivers training on compliance and market conduct topics as required Facilities management (premises & equipment) Oversee administrative process, operating within national policies driving efficiency and effectiveness across locations What do you need to succeed? Strong client relationship skills and a client centric mindset Ability to multitask, prioritize and work in a fast paced, demanding and constantly changing environment Sound coaching, performance managers and influencing skills Presentation and facilitation skills with the demonstrated ability to learn and create an atmosphere to motivate others to learn Strong influence and communication skills (written and oral) Ability to work in a matrix environment Committed to ongoing personal and professional development Excellent PC Skills (Windows Operating system, Microsoft Office, Salesforce) Ability to work independently and with all members of the FC Team What will be nice to have : University degree with 3-6 years of experience or an equivalent combination of education and experience – Degree or college diploma preferred Experience includes coaching, leading and influencing teams, previous experience in the financial services and relationship management Unique requirements : The location of other Sun Life offices determines the extent of the Resource Team Lead's travel. Travel is expected to other offices, regional / national training sessions or meetings as required. What's in it for you? Being a member of the Sun Life family, a group of people united by our Purpose : to help Clients and Employees achieve lifetime financial security and live healthier lives. A friendly, collaborative, and inclusive culture. Joining a reputable organization with over 150 years of history. #J-18808-Ljbffr
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Resource Team Leader
4 weeks ago
Kelowna, Canada Sun Life Financial Full timeResource Team Leader page is loaded## Resource Team Leaderlocations: Kelowna, British Columbiatime type: Full timeposted on: Posted Todayjob requisition id: JR00115557You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues -...
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Resource Team Leader
3 weeks ago
Kelowna, Canada Sun Life Financial Full timeResource Team Leader page is loaded## Resource Team Leaderlocations: Kelowna, British Columbiatime type: Full timeposted on: Posted Todayjob requisition id: JR00115557You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues -...
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Hybrid Resource Team Lead
4 weeks ago
Kelowna, Canada Sun Life Financial Full timeA financial services organization in Canada seeks a Resource Team Leader to provide leadership and development for Financial Centre Administrators. You'll manage operations, lead a team, assess training needs, and deliver effective training programs. Ideal candidates have strong client relationship skills, the ability to multitask in a fast-paced...
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Business Center Practice Leader
4 weeks ago
Kelowna, Canada Stantec Full timeOverviewBusiness Center Practice Leader – Energy & ResourcesAt Stantec, we know the work we do matters. From decarbonizing mines to modernizing electric grids and building the infrastructure that fuels communities, we’re powering the world. Our clients come to us with their biggest, most complex challenges because that’s where we thrive. And we’re...
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Business Center Practice Leader
4 weeks ago
Kelowna, Canada Stantec Full timeOverviewBusiness Center Practice Leader – Energy & ResourcesAt Stantec, we know the work we do matters. From decarbonizing mines to modernizing electric grids and building the infrastructure that fuels communities, we’re powering the world. Our clients come to us with their biggest, most complex challenges because that’s where we thrive. And we’re...
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Assistant Team Leader
2 weeks ago
Kelowna, Canada Dollarama Full timeJoin to apply for the Assistant Team Leader role at Dollarama1 day ago Be among the first 25 applicantsJoin to apply for the Assistant Team Leader role at DollaramaGet AI-powered advice on this job and more exclusive features.Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth...
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Produce Team Leader
2 weeks ago
Kelowna, Canada Nature's Fare Markets Full timeProduce Team Leader – Nature's Fare Markets Join to apply for the Produce Team Leader role at Nature's Fare Markets. The successful candidate will be scheduled 40 hours per week, and must be available to work AM/PM, weekdays and weekends. This is a very exciting opportunity. The Produce Team Leader is responsible for helping lead the team through living...
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Produce Team Leader
4 days ago
Kelowna, Canada Nature's Fare Markets Full time**Regular Store Hours** Mon - Sat 8:00am - 7:00pm, Sun 9:00am - 7:00pm **PRODUCE TEAM LEADER** This is a very exciting opportunity. The Produce Team Leader is responsible for helping lead the team through living and promoting our five Core Values as well as maintaining the day-to-day operations within the department. As part of our produce team, you are...
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Produce Team Leader
3 weeks ago
Kelowna, Canada Nature's Fare Markets Full timeOverview The successful candidate will be scheduled 40 hours per week, and must be available to work AM/PM, weekdays and weekends. Regular Store Hours Mon – Sat 8:00am – 7:00pm, Sun 9:00am – 7:00pm Produce Team Leader This is a very exciting opportunity. The Produce Team Leader is responsible for helping lead the team through living and promoting...
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Produce Team Leader
3 weeks ago
Kelowna, Canada Nature's Fare Markets Full timeOverview The successful candidate will be scheduled 40 hours per week, and must be available to work AM/PM, weekdays and weekends. Regular Store Hours Mon – Sat 8:00am – 7:00pm, Sun 9:00am – 7:00pm Produce Team Leader This is a very exciting opportunity. The Produce Team Leader is responsible for helping lead the team through living and promoting our...
