Lead Management Operations Manager

4 days ago


Saskatoon, Canada The Joint Cannabis Full time

The Joint currently operates 4 locations in Saskatoon:

  • 1216 Idylwyld Dr N
  • 622 Circle Dr E
  • 55-1244 Baltzan Blvd
  • 80-3030 Meadows Pkwy

We are looking for dedicated team members to be responsible for the following (but not limited to):

  • Be a Designated Responsible Person In Charge while on shift
  • Act as a main point of contact while on shift for all local teams
  • Direct oversight on all Order Processors
  • Processing orders as needed for the locations
  • Address team questions and concerns and provide direction whenever needed.
  • Assist/engage in employee recruitment, onboarding, promotion, retention and termination activities
  • Act as a liaison between the Lead Management Team and the area’s locations by spending time working in-store and interacting with both retail staff and management
  • Document all activities within the area’s locations and be able to confidently report data to Lead Management for use in making important decisions for the district
  • Guide, mentor, and manage lower level management and team members
  • Conduct performance evaluation of team members and provide feedback for improvements
  • Identify skill gaps and arrange training with team members.
  • Upholding the team to all company standards, policies, and health and safety standards
  • Uphold a work environment that is conducive to positivity and superior customer service
  • Identify business challenges and suggest appropriate action plans.
  • Uphold and enforce all compliance and regulatory requirements of the Cannabis industry as outlined within the Federal Cannabis Act and Provincial Cannabis Regulations
  • Conduct audits on various aspects of operations, including merchandising, organization, stock levels, and log sheets utilised for record keeping - both inventory and personnel related logs
  • Employee development & training plans Including reviews, safety policies and procedures
  • Positions will be stationed within the retail locations to ensure there is sufficient hands-on support and supervision for the teams below. You may be responsible for location opening and closing, and assisting customers when needed.

Qualifications:

  • Prior management experience in retail environment
  • Prior experience using Point of Sale and Inventory Management system
  • Prior experience with Microsoft Word or Google Drive system
  • Ability to delegate and take ownership
  • Ability to lead a team
  • Excellent interpersonal and customer service skills
  • Strong time management and prioritizing skills
  • Must be 19+
  • Must be able to obtain Current & Valid Cannasell Certificate
  • Must be able to provide us with a current Criminal Background Check
  • Must be willing to work a flexible schedule
  • Valid driver's license and vehicle is a requirement
  • Must be available for all locations

Must be willing to work a flexible schedule, including being able to work closing shifts and weekend shifts. Applicants must be available to work 6:15am-1:45am Monday to Sunday.

Job Type: Full-time

Pay: From $19.00 per hour

Additional pay:

  • Overtime pay

Benefits:

  • Casual dress

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays

Application question(s):

  • Are you available to work evenings and weekends?

Experience:

  • Management: 1 year (preferred)

Licence/Certification:

  • CannaSell Certificate (preferred)
  • Driving Licence (required)

Work Location: In person

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