Quality Assurance Specialist

Quality Assurance Specialist—Snackruptors Inc. Snackruptors Inc. is a renowned leader in the cracker manufacturing industry, recognized globally for delivering exceptional quality products. Our diverse workforce reflects our commitment to creating an inclusive workplace where every individual is valued. Driven by a shared passion for excellence and innovation, we continuously enhance our cutting‑edge production processes and foster a collaborative, results‑driven culture. Job Purpose The Quality Assurance Specialist supports the QA Manager in maintaining and improving food safety and quality programs across the facility. This role ensures that all quality processes, documentation, and compliance requirements meet company standards and regulatory expectations. The Specialist is responsible for investigating customer complaints, supporting internal and third‑party audits, and assisting with continuous improvement initiatives. In addition, this position oversees the Document Control Assistant to ensure all production and material records are accurately completed, reviewed, and retained in accordance with quality system requirements. Duties and Responsibilities Oversee and guide the Document Control Assistant to ensure all production‑related records are collected, reviewed for food safety and quality compliance, and properly filed according to record retention requirements. Develop, write, and revise Quality Control SOPs and records; monitor and validate procedural changes. Track non‑conformances from internal, customer, and third‑party audits; draft CAPA reports. Perform monitoring program inspections (glass, plastic, belt inspections) and manage hold designations in the ERP system. Report food safety issues to the QA Manager and oversee pest control and sanitation validation programs. Lead daily sensory evaluations and monitor finished product quality. Assist in supplier monitoring programs and communicate non‑conformance reports to suppliers. Support onboarding of new QC team members, customer visits, and cross‑functional projects. Send production samples for third‑party and customer testing; order and manage quality‑related inventory supplies. Participate in recalls, traceability exercises, and product tastings. Qualifications Science‑related degree or diploma (e.g., food science, chemistry, microbiology, pharmaceutical). 3 years of experience in the food industry overseeing quality. HACCP qualification (advanced level preferred). Experience writing SOPs and customer complaint reports. Experience performing direct and root‑cause investigations of non‑conformances. Excellent attention to detail, multitasking, and shift flexibility (including weekends). Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). Strong oral and written communication skills. Working Conditions Work indoors; occasional outdoor inspections. Compliant with ventilation, cleanliness, space, lighting, and temperature. Physical Requirements Ability to lift up to 50 lbs. Sitting, standing, walking, and climbing stairs involved. Typing and repeating movements may be required. Benefits Prescription/Drug Coverage Extended Health Coverage Dental Coverage Vision Coverage AD&D Insurance Work Life Balance PTO to commemorate your work anniversary Employee Engagement Events Recognition Programs & Employee Awards Bi‑Weekly Pay Structure Annual Safety Boot Allowance Free ESL Classes Wellness Room In compliance with Ontario’s Bill 190, this posting represents a current, existing vacancy within our organization. Snackruptors Inc. is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005, we are committed to providing accommodations during the recruitment, selection, and assessment processes for applicants with disabilities. If you require disability‑related accommodations, please notify the Human Resources (HR) staff. All personal information is collected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). #J-18808-Ljbffr