Team Lead, Commercial Claims
2 weeks ago
About Zensurance Zensurance is redefining commercial insurance for Canadian businesses through a digital‑first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Recognized for rapid growth, we value ownership, collaboration, and innovation. Team Lead, Claims Reporting to the Practice Leader of claims and compliance, the Team Lead of Claims will manage a team of claims brokers, improve systems and processes, and deliver client‑focused advice and guidance throughout the claims lifecycle. Responsibilities Support and advise clients when they report a claim. Provide empathy, sensitivity, and insurance expertise when working with clients who have suffered a loss. Manage and maintain open claims. Serve as a liaison with third‑party vendors and follow up on any non‑resolved abeyances. Assist with the administration and maintenance of the claims document management system. Support creation, revision, and review of controlled documents such as process flows, job aids, guides, and lesson plans related to the claims process. Advocate for the client during the claims process, escalating when necessary. Adopt a proactive approach to problems and issues, working ahead of potential challenges. Assist the customer experience team in their activities. Lead the team to exceed company targets by conducting performance meetings and impactful performance plans. Conduct one‑on‑one meetings with direct reports to discover action items and improve performance. Shadow team members and coach them to lift performance to desired levels. Assist in onboarding and training new talent and set them up for success. Qualifications Valid provincial broker’s license is preferred. 5+ years of commercial lines insurance experience. 5+ years of claims experience as a broker or adjuster. 1+ years of people leadership experience. Ability to provide empathy and sensitivity during difficult conversations. Clear communication with clients in a concise manner. Attention to detail and demonstrated flexibility managing multiple clients simultaneously. CRM, CAIB, or CIP designations are an asset. Benefits & Perks Remote‑first setup for added flexibility. Home office allowance and all necessary tech equipment. Flexible health and dental plans for families, including mental health support. Education assistance reimbursement for courses, conferences, books, and memberships. Weekly remote huddles to share updates and connect across teams. Virtual & in‑person team‑building events to strengthen our culture. #J-18808-Ljbffr
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Team Lead, Commercial Claims
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Zensurance Full timeAbout Us About Us: Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive....
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Remote Commercial Auto Claims Desk Adjuster
1 week ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Crawford & Company Full timeA leading insurance firm is seeking a Desk Adjuster to join their Inside Claims Commercial Lines team in a remote capacity. The successful candidate will handle commercial auto claims, directing field adjusters as needed, and ensuring the accuracy of file reporting. Ideal candidates possess strong negotiation skills, a background in insurance, and must be...
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Claims Adjuster
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Sedgwick Claims Management Services Ltd Full timeClaims Adjuster - Accident Benefits page is loaded## Claims Adjuster - Accident Benefitslocations: Canada Telecommutertime type: Full timeposted on: Posted 16 Days Agojob requisition id: R67146By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing...
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Remote Claims Adjuster: Investigate and Resolve
3 weeks ago
Burnaby, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Sedgwick Claims Management Services Ltd Full timeA leading claims management company in Burnaby is seeking a Claims Adjuster to investigate and manage insurance claims. This role requires excellent analytical and interpersonal skills, with the ability to negotiate settlements effectively. Candidates should possess post-secondary education and be either licensed or on the path to obtaining a license. The...
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Senior Adjuster Executive
4 weeks ago
Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Sedgwick Claims Management Services Ltd Full timeA leading claims management services company is seeking an Adjuster General Executive in Calgary. This role involves investigating complex claims against insurance companies, negotiating settlements, and preparing detailed reports. Ideal candidates will have a Bachelor's degree, relevant experience, and strong communication skills. Join a diverse and...
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Bilingual Claims Support Agent
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Sedgwick Claims Management Services Ltd Full timeA leading claims management company in Toronto seeks a Care Team Representative to provide exceptional service to callers regarding claims. The successful candidate will need to be bilingual in French and English, possess strong communication skills, and have a minimum of one year in customer service. This role emphasizes empathy and problem-solving in a...
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Remote Claims Adjuster
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Halton Hills, Victoria, Surrey, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, W, Canada Sedgwick Claims Management Services Ltd Full timeA leading claims management firm in Canada is seeking a Claims Adjuster to manage mid-level general liability claims. The successful candidate will analyze claims, negotiate settlements, and ensure compliance with standards. A bachelor's degree or diploma is preferred, along with four years of claims management experience. Strong negotiation and...
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Edmonton, Toronto, Montreal, Calgary, Vancouver, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Crawford & Company (Canada) Inc. Full timeA leading insurance service provider is seeking a Desk Adjuster 2 to work remotely in Canada. The successful candidate will investigate and settle claims by phone and correspondence. Required qualifications include at least 2 years of experience with commercial claims, an adjuster's license, and strong communication skills. Bilingualism in French and English...
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Senior Claims Examiner
7 days ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada DWF Law LLP Full timeWhy join us? Our Canadian office is currently recruiting for a Claims Examiner. Under the direct supervision of the Claims Director and Senior Claims Staff, the Claims Examiner will perform customer service and claims functions within all lines of commercial business, but with particular emphasis on General Liability Claims and Professional Liability claims....
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Team Lead, Commercial Claims
2 weeks ago
Toronto, Ontario, Canada Zensurance Full time $80,000 - $120,000 per yearAbout Us:Zensurance is redefining commercial insurance for Canadian businesses.As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.Zensurance has...
