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Wireless Sales Representative

3 months ago


Markham, Canada The Mobile Shop Full time

Join Our Team as a Wireless Sales Representative at The Mobile Shop

Please note that we are looking for bilingual (English and Mandarin/Cantonese)

About The Mobile Shop:

At The Mobile Shop, we're dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the market. We take pride in our dynamic team of Mobilists (Wireless Store Managers and Wireless Sales Representatives) who continuously strive to exceed expectations, providing unparalleled insights and customer service at each one of our retail store locations.

Our Mobilists serve as the frontline advisors, utilizing their expertise to guide customers towards their optimal phone of choice and rate plan options that align with their unique lifestyles. As passionate advocates for our diverse carrier mix, including Bell, Rogers, Virgin, Chatr, Lucky and PC Mobile, along with home and small business services, Mobilists play a pivotal role in connecting Canadians with the latest innovations in telecommunications all while having fun and earning an exceptional commission from your sales.

If this sounds like your ideal career opportunity, apply now Join The Mobile Shop and become an integral part of our dynamic team that is reshaping the future of telecom in Canada.

How does The Mobile Shop differ from the others?

  • Competitive Commissions Package: Base rate and uncapped commission, ensuring that your hard work is rewarded.

  • Comprehensive Group Benefits: Full-time roles come with comprehensive group benefits, providing peace of mind and support for you and your family.

  • Training and Development: We're committed to your growth and success. That's why we offer ongoing training and development opportunities to support your career path and help you reach your full potential.

  • Employee referral Program: Take advantage of our employee referral programs and exclusive partner program (EPP) choices on all carriers.

  • Exceptional in-store experience: We prioritize delivering an exceptional in-store experience for all customers.

  • We know how to have fun: From team events to customer interactions, we know how to have fun while delivering exceptional service.

A Day in the Life at The Mobile Shop as a Wireless Sales Representative:

  • Proactively approach and engage potential customers to promote wireless products and services.

  • Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.

  • Understand our carrier mix, promotional offerings, and pricing.

  • Upsell additional products to enhance the customer’s experience.

  • Collaborate with your peers to increase and drive store traffic to boost sales.

  • Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.

  • Process sales transactions, maintain accurate inventory records, and ensure the cleanliness and organization of the sales floor.

  • Perform follow-up interactions with clients to ensure satisfaction post-sale.

  • Ad hoc duties and tasks as required.

Are you ready to elevate your career journey with The Mobile Shop Team?

Explore our dynamic opportunities and vibrant culture by visiting our career page. Stay connected with us on Instagram and LinkedIn to stay informed about the endless opportunities that await you.

At The Mobile Shop, we are committed to creating an inclusive and accessible hiring process. We recognize that individuals may have diverse needs, and we provide reasonable accommodations based on human rights and accessibility standards. If you require accommodation, please inform us as soon as possible so that we can ensure your needs are met. Requests for accommodation are welcome at any stage of the process and will be addressed confidentially.

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