Production Manager

Collision Repair • Operations • Production • Leadership • Customer Service Shift your career into high gear with Zenetec, a leader in collision repair and automotive operations across Ontario. We are currently seeking a Production Manager (Assistant Manager) to support our Keswick location — ensuring efficient production flow, strong team leadership, and exceptional customer service. This role is ideal for candidates with experience in operations, production management, supervision, automotive repair, manufacturing, warehouse or plant leadership, or any fast-paced, service-driven environment. Why Join Zenetec? Join a growing, highly respected collision repair organization with strong community roots. Work at a well-established Keswick location with a dedicated, collaborative team. Access continuous training, development, and leadership growth opportunities. Be part of a culture grounded in safety, teamwork, integrity, and continuous improvement. What You’ll Do (Key Responsibilities) As the Production Manager, you will drive operational excellence, ensure smooth day-to-day workflow, and help lead a high-performing team. Operational & Production Leadership Manage daily shop workflow, production scheduling, and work-in-progress. Set and monitor production targets to ensure quality repairs are completed on time. Lead daily production/operations meetings to align priorities and support problem-solving. Identify and implement continuous improvement opportunities. Team & Supervisory Leadership Provide coaching, mentoring, and leadership to technicians and support staff. Encourage teamwork, accountability, and a positive shop culture. Support hiring, onboarding, and performance development when required. Quality Control & Customer Experience Oversee repair quality to maintain Zenetec’s high standards for workmanship and safety. Deliver exceptional customer service, helping ensure seamless communication and satisfaction. Work collaboratively with estimators, insurance partners, and internal teams. Health & Safety Promote safe work practices in compliance with OHSA standards. Maintain a clean, safe, and organized shop environment. What You Bring (Qualifications) We’re looking for a strong operational leader who can balance people, production, and service in a fast‑paced environment. Knowledge of collision repair, automotive service, or related production/operations industries. Strong organizational skills and the ability to manage multiple priorities. Excellent communicator with effective leadership and coaching abilities. Experience with management systems, estimating software, Microsoft Office, or business operations tools. Background in automotive, manufacturing, warehouse/plant operations, hospitality, retail, or other service-oriented fields. Positive, flexible, and solution-focused mindset. Perks & Growth Competitive compensation Training, leadership development, and advancement opportunities Potential to grow into a General Manager role A culture built on respect, teamwork, and continuous improvement Ready to Lead at Our Keswick Location? If you’re a motivated leader with strengths in operations, production, team supervision, and customer service, we invite you to apply. Bring your talent to a team that values quality, integrity, and growth — and make an impact at Zenetec Keswick. At this time, we can only consider applicants with Canadian permanent residence or citizenship status. Zenetec is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr