Analyst - Performance Services

3 days ago


Golden Horseshoe, Canada Mejuri Full time
p>Reporting to and collaborating with the Operational Excellence Senior Manager, the Process Improvement Analyst will be responsible for root-causing inefficiencies, streamlining operations, and implementing data-driven solutions to enhance overall performance. This role will be crucial in optimizing business processes, which leads to increased efficiency, reduced waste, improved quality, and better decision-making across the fulfillment centers. p>

It’s a great time to join the Operations team due to Mejuri’s rapid evolution and expansion of global supply chain networks As Mejuri increasingly focuses on digitization, process automation, and data-driven decision-making, there's a growing demand for a Process Improvement Analyst who can navigate these complex systems. Mejuri is continually seeking to enhance visibility, traceability, and efficiency across their networks and the Process Improvement Analyst will play a role in shaping the future of operations while developing valuable skills in a dynamic and critical business function.

What you bring to the team:
  • Analytical skills with ability to dive deep into data and find root causes, trends and opportunities
  • Ability to collaborate cross-functionally with various team members to implement initiatives with subject matter experts, end-users, and other stakeholders to gather input and feedback
  • Experience with drafting SOPs, and ability to convey complex procedures in simple, easy-to-understand language
  • Experience with continuous improvement, health & safety, and bonus points for experience with formal methodologies (e.g., lean, project management, etc).
  • Basic understanding of enterprise resource planning (ERP) systems, Google Suite, and Excel
  • Experience in coaching and training team members with excellent written and verbal communication skills
  • Experience in operations (transport, warehousing, fulfillment, etc.) either in analytical or operational capacity
  • Ability to learn quickly, adapt and thrive in ambiguous situations

Things we consider an asset (Nice to haves):

  • Lean Six Sigma or Project Management certifications (e.g., p>Values:Find A Way
    • We find simple solutions
    • Break down problems into manageable steps
    • Explore creative solutions daily
    • Learn from failure, adapt quickly
    Raise The Bar
    • We believe feedback is a gift and we pursue excellence by building high performing teams
    • Share constructive feedback openly
    • Continuously improve personal and team performance
    • Collaborate and challenge for better outcomes
    Customer Obsessed
    • We put the customer at the forefront of our decisions
    • Actively listen to customer feedback
    • Make decisions that impact customers positively
    • Continuously refine product, service or customer interactions
    Empowered Owners
    • We impact adjacent teams and believe nothing is above us (we don’t say “that’s not my job”)
    • Proactively address cross-team challenges
    • Willingly tackle any task, big or small
    • Take initiative, lead by example
    Just Do It
    • We value speed, and calculated risk-taking. li>
    • Make informed decisions quickly
    • Encourage experimentation and learning (thoughtful risk taking)
    • Embrace change, stay adaptable
    Humility
    • We put team success over individual ego “we all take out the trash” and we are always respectful
    • Acknowledge team contributions before self
    • Acknowledge and learn from mistakes
    • Maintain an open, receptive mindset
    • Promote a respectful work environment
    Curiosity
    • We go deep, we question things for the better and we love disrupting/reinventing
    • Seek out new knowledge daily
    • Ask questions to understand deeply
    • Reimagine and innovate to drive progress
    Drive Results
    • We are proactive and have a relentless focus on delivering measurable results
    • Set clear goals and prioritize tasks
    • Focus on high-impact activities daily
    • Monitor progress through clear metrics
    • Stay persistent and solution-oriented
    #


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