Customer Service Representative Logistics
3 weeks ago
*About Our Client*
Our client is a company that specializes in managing the entire supply chain process from start to finish with the help of its team of talented skilled experts. In addition, they have strong partnerships with the most reputable logistics service providers and carriers in North America.
*What You Will Be Doing, as a Customer Success Specialist:*
As a key member of our team, you will be expected to provide exceptional service to new and existing customers through proper utilization of the company services. The ideal candidate will also have a high level of attention to detail, good computer skills, strong communication skills, and ability to work independently as well as in a team environment. Transportation experience is mandatory.
· Receive, review, ensure accuracy and execute orders, via email and phone.
· Maintain consistent and professional contact with our customers.
· Reschedule missed appointments as necessary.
· Obtain and provide POD’s as requested.
· Work with customers, clients, carriers, & other departments
· Oversee the maintenance of orders, (ie record all changes, adjust orders to reflect changes requested by customers and clients)
*What You Should Have, as a Customer Success Specialist:*
· Strong interpersonal skills are required to deal with resolution of customer issues and problems. It is important to have a clear understanding of basic flow of work to achieve efficiency.
*· *Effective and efficient communication, interpersonal and computer skills.
· Maintain consistent and professional contact with our customers
*· *Demonstrates excellence in organization and time management skills. Able to perform multiple tasks efficiently.
· Strong attention to detail and interested in preventing errors and solving problems.
· Work independently and proceed with objectives under minimal supervision.
* Absolutely necessary – a positive attitude and desire to work in and contribute to a team environment.
*In Return, You Will Receive: *
· Weekly pay every Friday
· Temp to Perm role
· $22.00/hour
*The Shift You Will Be Working is:*
· Monday to Friday
· Hybrid, after the training is complete.
*Where You Will Be Working, as a Customer Success Specialist:*
· Mississauga, ON
_We are excited to see you are interested in working with Vertical Staffing Resources Inc. As one of the fastest growing staffing agencies in Canada, we have something for everyone. One of the many great things about applying with us is that you can complete one application and be considered for 100’s of different roles Please note that once you complete an application, you are officially one of us – a Vertical employee __*This means you will need to have your documents ready such as SIN, ID, Permit (if applicable) to be an active Vertical employee.*_
_*#VSRAdmin*_
Job Type: Full-time
Pay: $21.00-$22.00 per hour
Expected hours: 40 per week
Work Location: In person
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