Field Service Engineer
4 weeks ago
Are you passionate about advancing genomic innovation and enabling affordable healthcare solutions for all? Do you thrive in a fast-paced, collaborative environment where customer success and technical excellence go together? As the Field Service Engineer, you will provide onsite and remote service and support to customers across Canada. You will ensure NGS instruments and automation systems are installed, maintained, and repaired with precision, while building strong customer relationships and contributing to technical excellence across the organization. WHAT YOU WILL BE DOING Troubleshoot, repair, and perform preventive maintenance on NGS (Next Generation Sequencing) instruments and automation machines (liquid handlers). Install and / or remove instruments at customer sites according to documented procedures. Build and enhance customer relationships by providing exceptional service. Document service activities in CRM to track resources and metrics. Manage and forecast spare part inventory. Provide feedback to managers, R&D, FSE, and product management for continuous improvement. Train new members on service activities when needed. Follow all safety policies and procedures. Perform other duties as assigned. ABOUT YOU Passion for genomics, biotechnology, and customer success. Strong interpersonal and problem-solving skills. Excellent written and verbal communication abilities. Motivated to work independently while also collaborating with a team. Effective time management and ability to handle multiple priorities. Flexible and willing to travel when customers need support. WHERE YOU WILL WORK Territory : Canada, primarily Greater Toronto Area. Travel : 50%+ within assigned region; occasional international travel (China, U.S., other Americas countries) for training or customer support. WHAT YOU WILL BRING US Technical expertise in installing and maintaining complex life science equipment, ideally next generation sequencers and / or automation. Strong hands‑on skills in optical, motion, and fluidic systems. Ability to troubleshoot complex workflows and systems. Experience working with diverse stakeholders across sales, service, and product development. CRM and Microsoft Office proficiency. WHAT YOUR EDUCATION LOOKS LIKE Bachelor’s degree in engineering / science with 3+ years of experience; OR Technical diploma in Biomedical or Electronics Engineering Technology with 5+ years of experience. Prior field service and customer support experience highly preferred. HOW WE WILL REWARD YOU The base salary range for this position is CAD $80,000–125,000 per year. This position is eligible for an annual performance‑based bonus to recognize your contributions. Additional rewards include : Annual gym membership allowance Comprehensive benefits package (through Green Shield) including : Medical, Dental, and Vision Coverage Paramedical Coverage Long‑term Disability Insurance Travel Coverage Complete Genomics contributes to the cost of coverage for eligible employees and dependents. OUR COMMITMENT Complete Genomics provides equal employment opportunity without regard to race, color, religion, sex, national origin, sexual orientation, gender identity and / or expression, age, disability, veteran or uniformed service status, or any other characteristic protected by applicable law. #J-18808-Ljbffr
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Field Supervisor
4 weeks ago
Toronto, Canada Field Operations Full timeOverview Location: Toronto, ON, Ontario, Canada Job ID: 83080 Join to apply for the Service Leader role at Field Operations . We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion people up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll...
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Field Supervisor
4 weeks ago
Toronto, Canada Field Operations Full timeOverview Location: Toronto, ON, Ontario, Canada Job ID: 83080 Join to apply for the Service Leader role at Field Operations. We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion people up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll...
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Toronto, Canada Field Operations Full timeA leading elevator service provider in Toronto is seeking a Service Leader to manage customer relations and overseeing field operations. This role includes developing sales strategies and ensuring customer satisfaction. Ideal candidates have 3-5 years of relevant industry experience and strong leadership skills. The position offers competitive salary, bonus...
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Toronto, Canada Field Operations Full timeA leading elevator service provider in Toronto is seeking a Service Leader to manage customer relations and overseeing field operations. This role includes developing sales strategies and ensuring customer satisfaction. Ideal candidates have 3-5 years of relevant industry experience and strong leadership skills. The position offers competitive salary, bonus...
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Toronto, Canada Toronto Police Service Full timeIntermediate Technical Analyst, Field Engineering Support Join to apply for the Intermediate Technical Analyst, Field Engineering Support role at Toronto Police Service and be part of a dedicated team that delivers best in class police services. The Toronto Police Service is looking for a candidate that shares our core values: Service at our Core – Do the...
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Toronto, Canada Toronto Police Service Full timePosting Title: Intermediate Technical Analyst, Field Engineering Support Job ID #: 7592 Salary: $92,804 - $104,988 Shift: Days Hours: 35.00 Location: 2050 Jane St, Building B Department: Infrastructure Services Vacancies: 1 Job Code: A09IAA Opening Date: October 29, 2025 Must Apply By: November 11, 2025 The Toronto Police Service is looking for a candidate...
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Toronto, Canada Toronto Police Service Full timePosting Title: Intermediate Technical Analyst, Field Engineering Support Job ID #: 7592 Salary: $92,804 - $104,988 Shift: Days Hours: 35.00 Location: 2050 Jane St, Building B Department: Infrastructure Services Vacancies: 1 Job Code: A09IAA Opening Date: October 29, 2025 Must Apply By: November 11, 2025 The Toronto Police Service is looking for a candidate...
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3 days ago
Toronto, Canada oneservice inc. Full timePosition: Field Service Specialist - Toronto Country: Canada Department: Field Service Reports to (Level): Management About Us: oneservice, Inc is the worldwide leader for third-party managed service solutions for the diagnostic, medical, and life science markets. Our mission is to redefine service excellence with best-in-class service solutions. We are...
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Field Service Engineer
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Toronto, Ontario, Canada A Hiring Company Full time US$100,000 - US$150,000 per yearPosition: Field Service Specialist - Los AngelesCountry: CanadaDepartment: Field ServiceReports to (Level): ManagementAbout Us:oneservice, Inc is the worldwide leader for third-party managed service solutions for the diagnostic, medical, and life science markets. Our mission is to redefine service excellence with best-in-class service solutions. We are...
