Associate Manager, Quality Control

Associate Manager, Quality Control (L4) Location: Hamilton, OntarioReference #31143 Job Overview L3Harris Technologies is a trusted disruptor in the defense industry, delivering end-to-end technology solutions that connect the space, air, land, sea, and cyber domains in service of national security. The Manager of Quality Control will lead inspection operations, ensuring the integrity of all product verification activities and maintaining compliance with quality standards across all shifts. Essential Responsibilities Oversee and manage all quality inspection activities to ensure compliance with internal, customer, and regulatory requirements. Develop and optimize job design for the QC team, aligning skills, responsibilities, and inspection coverage to production priorities. Lead the development and succession planning of QC personnel, identifying internal and external talent to support long‑term capability growth. Manage daily resource allocation and coverage planning for inspection, MRB, and final release activities across all product lines. Implement effective resource capacity planning and cross‑training to align inspection throughput with production/service demand forecast. Ensure consistent communication and shift handover across day, evening, and weekend operations to maintain continuity and control. Accountable for the Material Review Board (MRB) process, ensuring timely disposition of nonconforming materials and coordination with engineering and quality engineering. Enforce accountability for complete and accurate nonconformance (NC) documentation. Support containment and RCCA efforts as part of the cross‑functional 8D problem‑solving process. Support the Gemba to identify/communicate risks, verify process adherence, and reinforce quality presence on the shop floor. Develop and maintain capability and competence of QC staff to drive cell quality performance analysis. Ensure Certificates of Conformance (C of C) and related documentation for shipped product are accurate and compliant with AS9100D and customer requirements. Coordinate and support source inspections and First Article Inspections (FAI) in accordance with customer and QMS requirements. Analyze quality inspection effectiveness to identify and support risk and opportunities within the quality control plans. Collaborate cross‑functionally to support strategic initiatives, including operational excellence, digital transformation, and audit readiness. Accountable to staff completion of compliance and training. Qualifications Bachelor’s degree in engineering, quality, or related technical discipline; equivalent experience in aerospace quality will be considered. 3–5 years of experience managing a large inspection team across multiple shifts (day, evening, weekend). ASQ Certification (e.g., CQE, CMQ/OE, or equivalent). Demonstrated experience leading MRB processes, managing inspection operations, and enforcing quality accountability. Certification or demonstrated expertise in AS9100D Quality Management System standards. Lean Six Sigma Certification considered an asset. Ability to obtain and maintain required security clearances and controlled goods program (CGP). Preferred Additional Skills Experience implementing inspection planning and digital quality tools within MES/ERP systems. Proven record of success in resource planning and staffing optimization for multi‑shift operations. Skilled in coaching, mentoring, and developing technical staff to meet long‑term organizational capability needs. Excellent organizational, communication, and presentation skills, with the ability to communicate across all levels of the organization. Demonstrated ability to balance strategic planning initiatives, team management, and emerging issues in a production environment. EEO & Benefits L3Harris is committed to an inclusive and equitable workplace. All applicants are treated with respect and dignity, and the company maintains a workplace free from unlawful discrimination. For applicants with disabilities, accommodation is provided to ensure they can perform at their best. L3Harris performs background checks and requires eligibility for the Controlled Goods Program and a positive security assessment. Certain positions may require a Canadian government “Reliability” status and/or Level 2 (Secret) security clearance, and pre‑employment substance abuse testing may be required where applicable. #J-18808-Ljbffr