CCR-Care Coordinator

3 weeks ago

Stony Plain, Canada Lifemark Health Group Full time

Care Coordinator – Lifemark Physiotherapy Stony Plain Status: Permanent Part-Time Employee Location: South Park Drive, Stony Plain, AB Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Care Coordinator at Lifemark Physiotherapy Stony Plain, a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy. At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”, “We trust each other to do the right thing”, “We go the extra kilometre”, and “We belong here”. Primary Responsibilities Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns. Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan. Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information. Coordinate scheduling of patient appointments and maintain the patient’s medical record. Collect payment at time of service and maintain accurate insurance claims to third party funders. Complete data entry and billing for third party funders. Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes. Provide administrative support to the Care Coordinator Manager and Clinic Director. Qualifications & Core Competencies High School Diploma, G.E.D. or equivalent. High degree of organizational and multi-tasking skills in a busy and fast-paced work environment. Previous experience in a physiotherapy or private health care clinic setting is an asset. Excellent communication (verbal and written) and interpersonal skills. Computer savvy and data entry skills. Flexible and adaptable to change. Ability to hit the ground running with minimum supervision. Previous experience working in a physiotherapy clinic as a Physiotherapy Assistant or Administrative role considered an asset. Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent@lifemark.ca. Visit and Apply today Visit www.lifemark.ca/careers #J-18808-Ljbffr

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