Customer Care Associate
3 weeks ago
As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.Job Summary:The Customer Care Associate reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.Location: NewmarketEmployment: Full Time, M - F, Temporary(2 – 4 months)Hours:9 AM – 6 PMCompensation:$17 per hourEssential Duties and Responsibilities:Reports to the Team lead and Supervisor to support parking operationsIdentify customer questions, concerns, and overall needsProvide accurate answers and solutions to customer queriesAddress customer complaints in a compassionate and patient mannerAnswer incoming calls and emails in an efficient mannerRedirect customers to appropriate teams and/or departments as neededFollow company communication procedures, policies, and guidelines at all timesResponds immediately to all reports concerning damage to equipment, and places E-service as neededObserve security monitors to ensure no criminal activity occurs and report any activity to managementBalance cash records at end of shift and manage parking records during shiftTroubleshooting parking equipment issues at the site levelI-PASS Enrolling /canceling payroll staffs and sending the list to payrollComplete additional duties assigned by managerMandatory Attributes:Assertive and self-motivated dispositionStrong organizational skillsExcellent communication skills: ability to explain complex solutions and processes clearly to othersCollaborative and demonstrates strong interpersonal skillsSelf-managed while accurately following instructionsAbility to multitask effectively and stay positive and professional under high-pressure fast paced environmentsAdaptable and flexibleNeat appearance with a professional and positive attitudeSkills & Qualifications:High School Graduate or higher educationCustomer service experience, inclusive attitude and openness to diversity, is an assetExtremely professional with excellent interpersonal, relationship, and communication skills (written and oral)Positive attitude and empathy for clientsSolid problem solving and decision-making skillsStrong team player with the ability to develop and maintain relationships with internal and external customersValid driver's license and vehicle preferred.Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process. #J-18808-Ljbffr
-
Customer Care Associate
2 weeks ago
Newmarket, Canada Precise ParkLink Full timeAs Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge...
-
Customer Care Associate
5 days ago
Newmarket, Ontario, Canada York Region Full timeStatusCasual/On-callTemporary - Approximate length of assignment, in monthsType of Positionan Addition to StaffStart DateImmediateSalaryPer hourSalary Grade$ $35.03DepartmentYork Region -> Community & Health Services -> Integrated Business ServicesLocationIBSB Access York Yonge Street - Newmarket, ON L3Y 6Z1 CA (Primary)Various Locations Apply - - CAJob...
-
Customer Care Associate
2 weeks ago
Newmarket, Canada York Region Full time**Job Description**: **POSITION PURPOSE** Reporting to the Supervisor, Access York Contact Centre Operations, is responsible for representing York Region as a Customer Ambassador by embodying the customer experience strategy in delivering an exceptional in-person experience at various locations; professionally and positively acting as a primary point of...
-
Warehouse Associate
5 days ago
Newmarket, Canada Turf Care Products Cana Full time**About Us** - Join the Turf Care family and discover an engaging work culture, with an award-winning organization where you can learn and grow to your full potential.Turf Care’s foundation and success has been built on strong relationships and the talent, knowledge, and quality of our team. We are committed to the support and growth of our employees and...
-
Warehouse Associate
1 day ago
Newmarket, Canada Turf Care Products Cana Full time**About Us** - Join the Turf Care family and discover an engaging work culture, with an award-winning organization where you can learn and grow to your full potential. Turf Care’s foundation and success has been built on strong relationships and the talent, knowledge, and quality of our team. We are committed to the support and growth of our employees and...
-
OMNI Customer Fulfillment Associate
1 day ago
Newmarket, Ontario, Canada Walmart Full time $17,400 - $36,000 per yearPosition Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Customer Experience Associate
4 days ago
Newmarket, Canada TD Securities Full timeWork Location Newmarket, Ontario, Canada Hours 15 Line Of Business Personal & Commercial Banking Pay Details $22.50 - $28.33 CAD The base pay may vary based on skills, experience, geographic location, and organizational needs. Job Description Customer Experience Associate performs a broad range of customer service transactions and provides information and...
-
Customer Experience Associate
5 days ago
Newmarket, Canada TD Securities Full timeWork Location Newmarket, Ontario, Canada Hours 15 Line Of Business Personal & Commercial Banking Pay Details $22.50 - $28.33 CAD The base pay may vary based on skills, experience, geographic location, and organizational needs. Job Description Customer Experience Associate performs a broad range of customer service transactions and provides information and...
-
Customer Experience Associate
2 weeks ago
Newmarket, Canada TD Securities Full timeJob Description We are looking for a Customer Experience Associate to provide excellent banking solutions and support customers in a branch environment. In This Role, You Will Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics...
-
Customer Experience Associate
2 weeks ago
Newmarket, Canada TD Securities Full timeJob Description We are looking for a Customer Experience Associate to provide excellent banking solutions and support customers in a branch environment. In This Role, You Will Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics...
