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Complaints and Quality Lead

2 months ago

Peterborough, Canada NHS Full time
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We are offering you an excellent opportunity to apply your expertise and abilities in Perinatal Services and become a part of North West Anglia NHS Foundation Trust as our Perinatal Governance and Quality Improvement Lead. This position involves working across different sites with our teams located at Peterborough City Hospital and Hinchingbrooke Hospital.

We are looking for a passionate and creative midwife who can drive changes and advancements in patient safety, actively engage with families and staff, and ensure better experiences and results for women giving birth and their families.

As an experienced midwife, you will contribute your knowledge in managing maternity risks and governance, which will be put into action by creating systems to track and evaluate quality or risk, and to ensure compliance with both national and local governance standards in maternity care. p>

We strongly encourage you to arrange an informal discussion or visit to the unit(s) by contacting Jazmine Faull via email jazmine.net (PA to Katie Selby - Head of Perinatal Governance and Quality Improvement).

Please note interviews will be held the week commencing 7th October

Main duties of the job

In the role the Perinatal Governance and Quality Improvement Lead will support the Head of Perinatal Governance and Quality Improvement in the organisation and delivery of the perinatal strategy and alignment with the overall Trust governance processes impacting the organisational delivery and assurance of perinatal safety and quality.

You will support the Head of Perinatal Governance and Quality Improvement to provide assurance that NWAFT's perinatal services meets its statutory requirements and clinical governance objectives by overseeing, monitoring and reporting on the progress of national and local drivers.

You will lead the service clinical governance groups ensuring they are progressive, contemporaneous and drive sustainable improvement in learning and practice.

Collaborating with the senior leadership team, you will enable a positive safety culture within the division and demonstrate an inclusive and mentoring approach to leadership, working with clinical teams to agree and ensure the maintenance of high standards of practice and behaviours.

About us

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

  • Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
  • Membership of the NHS Pension Scheme;
  • Flexible working opportunities;
  • Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
  • Opportunities for career development and training to help you progress in your role;
  • On-site canteens offering subsidised meals;
  • Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.