Bilingual (English/French) Workers Compensation Case Manager - Virtual

Bilingual (English/French) Workers Compensation Case Manager - Virtual Alight Solutions is hiring a bilingual Workers Compensation Case Manager to work virtually (work from home) and manage Quebec workers’ compensation claims. Our story: At Alight, we believe a company’s success starts with its people. We Champion People, help our colleagues Grow with Purpose, and true to our name we encourage colleagues to "Be Alight." This drives our mission to help clients gain a benefits advantage while building a healthy and financially secure workforce. Our values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. Key Responsibilities Open claims with the Quebec Workers’ Compensation Board (CNESST) and manage them proactively to minimize time-loss and costs. Investigate and analyze reported incidents to identify and address issues promptly. Maintain regular and open communication with clients, injured workers, and the CNESST. Interpret and apply Quebec's workers’ compensation legislation, policies, and procedures. File injury reports, identify appeal issues, and draft objection letters. Develop, implement, and monitor return-to-work and rehabilitation strategies. Ensure timely follow-up on medical reports and review CNESST correspondence. Identify and prepare files for Independent Medical Evaluations (IME). Requirements Proven experience in managing workers' compensation claims in Quebec. Strong understanding of relevant laws, regulations, and the claims management process in Quebec. Proficiency in Microsoft Word, Excel, and Outlook. Excellent oral and written communication skills in both English and French. Background in human resources, health and safety, or insurance is an asset. Significant claims management experience will also be considered. Join us and make a difference in the lives of workers by ensuring their claims are handled efficiently and effectively. Apply now to be part of a dynamic team dedicated to excellence in workers' compensation management Interview Requirements Alight requires all virtual interviews to be conducted on video. Flexible Working We consider flexible working arrangements wherever possible and are a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life, including health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training, and voluntary benefit options. Background Check By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required. Our Commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Salary Pay Range Minimum: 55,000.00 CADMaximum: 75,000.00 CAD Pay Transparency Statement Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. DISCLAIMER Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; include but not limited to subsidiaries, partners, or purchasers of Alight business units. #J-18808-Ljbffr