Sr Advisor Technical Services

Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a full-time Sr Technical Services Advisor. Reporting to the Energy Sales Regional Manager, the Advisor (or Sr Advisor) will work directly with Sales and other Tech Services members, Research and Development, Marketing, and Global Supply Chain departments to provide equipment technical expertise, product application knowledge, and data management in order to support the Lubricants Sales organization in gaining, developing and maintaining business and customer relationships. This role portfolio will be primarilty with the Gas Plant and Conventional segments and will help to back up the Oil Sands Mining team.Job DutiesSupport the Petro-Canada Canada Sales team, their distributors and customersInvestigate and resolve product application problems by conducting root cause analysis while working with Research & Development (R&D), Manufacturing, Production and Quality Assurance personnel in resolving perceived product quality issuesConduct plant lubrication surveys, complete using electronic and documented reportsCo-ordinate/lead and support customer acceptance tests and R&D/marketing product development field trials to input into the development, manufacturing and launching of productsRepresent Petro-Canada Lubricants as the technical and business subject matter expert for all segment product applications to support sales to grow existing and obtain new business in various segments while developing strong relationshipsDevelop, modify and present technical presentations and organize and participate in training seminars to customers, distributors, and Petro-Canada staffProvide industry specific field knowledge to the Sales, R&D, and Marketing departments regarding product performance, customer needs, and industry trendsWork with approved contract labs and our R&D lab to develop and support oil analysis programsSupport original equipment manufacturer (OEM) product approvals and input to the lead technical services advisor for updating of the OEM approvals and specifications databases, completing lubricants cross-referencing and providing updates of the cross-reference databaseProvide back-up technical support to other technical services advisors in other geographies and segments as requiredSpecial assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretionExperienceA minimum of 3 years of experience in a petroleum, base oils/lubricants and equipment-related field and experience working with lubricants development, testing protocols, equipment application and performance, and equipment reliabilityA broad understanding and experience in the Lubrication field as it relates to our key segments of Distributors, Mining, Forestry, Construction and Fleet Segments is preferredA minimum of Technical Diploma in Engineering (mechanical or chemical preferred) or, a combination of education and relevant work experience will also be consideredBachelor’s degree in Engineering or Science is preferredCertified Lubrication Specialist (CLS) per Society of Tribologists and Lubrication Engineers (STLE) exam preferredRequired SkillsAn exceptional Safety Mindset and ability to work safely at all times when unsupervisedExcellent knowledge of lubricants development, testing protocols, equipment application and performance, and equipment reliabilityStrong knowledge of commercial and industrial lubricants and their applications for rotating equipment in a wide range of industries, including forestry food, general manufacturing, fleet and construction, steel, power generation, mining, etc.Knowledge of base oil refining technologies and chemical industry processes and the chemical effects imparted on base oils and lubricants by those technologiesWorking knowledge and participation in audits of ISO/TS quality and environmental systems and OEM registrations, warehouse, blending, and distribution protocolsAdvanced computer literacy in Microsoft Office suite and database managementAbility to lead customer acceptance trials as well as comprehensive investigations and root cause analysis to resolve perceived product quality issuesStrong interpersonal skills coupled with excellent written communication and oral presentation skills for audiences of varying sizes, backgrounds, and levels of expertiseDemonstrate proactive continuous improvement and initiative to build best in class processes with excellent organizational and time management skillsDemonstrated ability to work collaboratively within cross-functional teams as well as working independently with minimal supervisionStrong Business AcumenExperience using SAP and customer relationship management (CRM) mobile sales is an assetPast Technical Service Experience is highly preferredWork ConditionsHome office based in Western Alberta (geography for this role is Western Canada (BC, AB & SK))Must reside within 50 miles of a large or medium hub commercial service airport, due to customer locationsApproximate 50-75% travel within the assigned territory and potential international to meet business requirementsMust have no restrictions on traveling within North America or internationallyValid Passport requiredFleet Vehicle Reimbursement program providedMust have valid driver’s licensePhysical RequirementsStanding, walking, sitting, twisting, stooping, crouching, kneeling, talking or hearing, making precise hand and finger movements, reaching or grasping.Lifting and/or carrying up to 25lbs, pushing and/or pulling up to 25lbs, and climbing up to 3ftDriving extended distances in all weather conditionsHF Sinclair is committed to a true Safety culture for our employees, communities, environments and customers. We maintain a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger.About HF Sinclair CorporationHF Sinclair Corporation, headquartered in Dallas, Texas, is an independent energy company that produces and markets high-value light products such as gasoline, diesel fuel, jet fuel, renewable diesel and other specialty products. HF Sinclair owns and operates refineries located in Kansas, Oklahoma, New Mexico, Wyoming, Washington and Utah and markets its refined products principally in the Southwest U.S., the Rocky Mountains extending into the Pacific Northwest and in other neighboring Plains states. HF Sinclair supplies high-quality fuels to more than 1,500 branded stations and licenses the use of the Sinclair brand at more than 300 additional locations throughout the country. In addition, subsidiaries of HF Sinclair produce and market base oils and other specialized lubricants in the U.S., Canada and the Netherlands, and export products to more than 80 countries. Through its subsidiaries, HF Sinclair produces renewable diesel at two of its facilities in Wyoming and also at its facility in Artesia, New Mexico. HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry.Equal Opportunity EmployerHF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination. #J-18808-Ljbffr