Parts Manager
2 weeks ago
Responsibilities:
- Forecasts goals and objectives for the department and strives to meet them.
- Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
- Prepares and administers an annual operating budget for the parts department.
- Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public.
- Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty
- Analyzes sales, expenses, and inventory monthly to maintain profit goals
- Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
- Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
- Attends managers meetings, and holds weekly department meetings
- Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
- Handles customer complaints immediately and according to the dealership's guidelines.
- Ensures that all dealership purchases are properly accounted for before payment is made.
Qualifications:
- Previous Parts Manager experience in a retail setting (preferred)
- Licensed Parts Technician (preferred)
- Excellent communication skills and an aptitude for customer service and leadership
- Proven history of managing inventory, including; day supply, turns, inventory obsolescence, cycle counts, and returns
- Innovative marketing skills considered an asset
- Ability to work in a fast-paced team environment
- Valid driver's license and acceptable driving abstract
With earning potential of $35-40/hr, We offer a competitive compensation, benefits package, social events, and a company matched pension plan.
Come work with us at Bonnyville Dodge, we are family owned, and community driven Apply today #bonnyvilledodge:
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