Store Lead, Retail

2 weeks ago

Blue Mountains, Canada Blue Mountain Resort Full time

Please note, this position is located at Blue Mountain Resort in The Blue Mountains, Ontario. Year RoundWHAT'S IN IT FOR ME? Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations Alterra Mountain Passes for your family; Discounts on Blue Mountain Lift tickets for friends and family; Free skating; Staff priced meals &Starbucks treats; Staff room rates at all our hotels; Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more HOURLY RATE: $19.29FULL TIME HOURSHOURS OF OPERATION: 9:00am to 9:00pm WHAT WILL I BE DOING?Love helping people find the perfect gear or souvenir? Thrive in a fast-paced, sales and merchandising setting? Come work where the slopes meet the village As a Store Lead, Retail, you'll be part of a team that keeps our ski resort guests smiling - from cozy mittens to mountain-ready merch. Whether it's Blue Mountain Supply Co., The North Face, Burton, Red Devil Sports or Blue Basin, we have logo wear to mountain essentials for every guests.Greet guests with warmth and guide them through our four-part selling style - Welcome, Initiate, Suggest, Help.Learn all about our products and help guests find exactly what they need for a great day on the mountain or in the village. (Don't worry, we do lots of product knowledge training for you)Support daily retail operations including sales, merchandising, and inventory management.Provide direction to sales associates, promote a culture of teamwork and lead by example.Oversee opening and closing procedures, including cash handling and end-of-day reporting.Serve as the first point of contact for guest questions about gear, apparel, and resort services.Assist with onboarding and training new associates on products, policies, and guest service practices.WHAT DO WE NEED FROM YOU?Previous retail experience is preferred.Comfortable working indoors - it can get lively when the slopes are busyFlexibility to work which includes weekends, evenings, holidays - we're all about teamwork and good vibes.Ability to communicate, solve problems, strong decision-making skills and attention to detail.Ability to perform frequent lifting and carrying and stand for long periods of time.AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSEBLUE MOUNTAIN RESORT COMPANY OVERVIEWBlue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.ALTERRA COMPANY OVERVIEWAlterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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