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Sales Engineer
3 months ago
Gentec Equipment is a manufacturer and distributor, established in 1987, specializing in innovative and high-quality excavator attachments for various industries across Canada and the USA.
Are you a proactive, technically skilled professional with a passion for customer support, sales, and product design? Gentec Equipment is seeking a versatile individual to join our team as a Sales Engineer.
Responsibilities:
- Customer Support: Serve as the first point of contact for customers calling into the company's help line. Provide expert advice to potential customers considering products, and support existing customers with questions or issues.
- Sales Management: Handle quotes, follow-ups, and sales leads with precision using CRM software. Build strong, lasting relationships with clients.
- Technical Problem-Solving: Investigate customer issues to initiate product improvements and conduct warranty investigations. Provide insights to continually enhance offerings.
- Process Improvement: Identify opportunities to streamline and improve sales processes. Implement strategies that boost efficiency and customer satisfaction.
- Product Design and Drafting: Utilize SolidWorks to design custom products that meet unique customer needs while adhering to company design principles. Draft detailed technical drawings for manufacturing.
- Quality Assurance: Collaborate closely with the manufacturing team to report and address any fielded product defects, ensuring the highest quality standards.
- Product Knowledge: Demonstrate extensive and accurate knowledge of Gentec's product lineup and specifications.
Qualifications:
- Initiative and a proactive mindset.
- Ability to work independently and as part of a team.
- Strong interpersonal skills and a team player attitude.
- Technical background with an engineering degree or equivalent experience.
- Strong knowledge in metal welding, machining, and fabrication processes.
- Strong knowledge of mechanical principles.
- Strong organizational skills, analytical skills, and attention to detail.
- Flexibility to adapt to varying tasks and responsibilities.
What Gentec Equipment Offers:
- Diverse Responsibilities: Opportunity to work on a variety of tasks and projects.
- Impactful Work: Contributions directly influence product quality and customer satisfaction.
- Supportive Environment: A workplace where teamwork, honesty, integrity, and personal growth are prioritized.
- Growth Opportunities: Clear pathways for career advancement and professional development within the company.
Application Process: If you are a proactive, flexible individual with a strong technical background and the ability to work well both independently and as part of a team, consider applying for this exciting opportunity at Gentec Equipment.
Job Type: Full-time
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 2024-08-19
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