Consultant - Delivery Lead

6 days ago

Calgary, Canada Aon Hewitt Full time

Aon is looking for a Consultant - Delivery Lead in Calgary.

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Oversee all client deliverables and overall client project management and ensure timely delivery. Work with Relationship Lead to understand strategy, services and coordinate with the required business units to ensure completion.

  • This individual is the day to day contact for clients, support client with general benefits/rewards questions, last minute or urgent requests and/or coordinating with required BUs as required
  • Responsible for delivering the work outlined in the engagement letter and other initiatives as agreed to throughout the course of a client relationship
  • Responsible for project managing the BUs delivery of the work and delivered according to the scope of services and client expectations
  • Identify opportunities for additional revenue/services to the RL for action
  • Have broad knowledge about the work performed by Health Solutions
  • Would leverage specialty resources (actuarial, pharma, wellbeing, etc.) as required
  • Coordinate and schedule all client meetings related to deliverables
  • Attend and help prepare for the annual planning meetings
  • Develop partnership with RL and make sure service delivery aligns with the Benefit Strategy
  • Coordinate onboarding of client and establishing protocols with carriers (with direct support from applicable business units)
  • Client advocate for any service or broking related items with direct support from applicable business units to resolve with carriers or service providers
  • Support RL/finance with revenue recognition in Client Planner

How this opportunity is different

The Consultant - Delivery Leadwill ensure year over year growth of client revenue by expansion of revenue/services to existing clients and working with Producers (to and from them) to establish relationships with prospective clients to support new logo revenue, new logos identified by Producer, RFP, Global and local relationships.

Skills and experience that will lead to success

  • Hands-on experience in the Health Benefits realm is required
  • Post-secondary degree or diploma in Business, Commerce or similar area of focus is helpful but not required
  • Consistent track record to build, maintain and expand effective professional relationships across multiple partner groups
  • High levels of Emotional Quotient/Intelligence (EQ) and eye for business
  • Natural curiosity coupled with a positive mentality and approach to problem solving
  • Life Insurance license will be required within 12 months if not already held

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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