Human Resources Business Partner

2 days ago


Calgary, Canada Arrow Financial Business Full time

Acts as partner, people champion and change agent, while aligning business strategy with HR services and solutions. Works closely with the HRBP Manager, the local management team and HR to ensure the right people with the right skills and the right behaviors are in place to successfully meet business objectives and to align with business strategies.

Facilitates the deployment and execution of cyclical HR program activities with the client (performance management, compensation cycles, talent management & succession planning). Coaches and supports Managers, Superintendents and Team Leaders in the Performance Management process, performance management plans, performance improvement plans and probationary reports. Provides advice on development plans to foster performance improvement.Promotes awareness, provides guidance, and identifies opportunities to improve compliance with Legislated Programs, policies, and processes, such as Human Rights, Conflict of Interest, Labour Relations and Grievances up to the 1st level et al. Effectively identifies risks and opportunities, and develop effective solutions and action plans.Supports the business in building and maintaining a strong organizational culture, as well as continuously supporting the improvement of the employee experience and employee engagement. This includes activities such as providing advice and suggestions for culture-related initiatives, supporting the employee engagement survey and related action plans in partnership with the clients and leadership.Assists clients to prevent and resolve HR related issues at the earliest possible point by coaching on conflict management techniques such as early resolution.Identifies change management issues, develops and executes change management strategies.Assists the client group in understanding relevant HR metrics, (e.g., attendance, employee relations, recruitment, workplace conflict, grievances, attrition analysis, etc.) to assist in identifying causal relationships and to develop strategies to drive improvement.Works closely with team leaders and local union to identify early resolution opportunities to improve union relations and reduce overall grievances. Promotes the day-to-day application of Collective Agreements, National policies, and directives.

Participates in union meetings, on matters relating to employees (e.g., working conditions, progressive disciplinary issues, conflict resolution etc.) and advises the Operations Managers of issues and potential solutions in these areas.

Maintains a network of internal and external contacts to regularly benchmark and remain current on future trends and developments related to government standards, industry practices, legislations, guidelines, and programs related to HR.

Education/Experience

Completed post-secondary education, preferably in a related field such as Human Resources Management, organizational studies, labor relations and/or business management/administration OR a combination of equivalent professional experience and training.

Chartered Professional in Human Resources designation and/or Human Resources Management Certificate are considered strong assets for this role.5 to 8 years of relevant functional experience in human resources as a generalist.3 or more years’ experience working in a unionized environment is a significant asset, with experience with grievances and contract negotiations experience to be key.

Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving.

Strong interpersonal skills with an ability to build and maintain relationships.

Strong oral and written communication skills

Solid understanding and knowledge of employment legislation, HR trends, issues, and best practices

Experience using data and analytics to provide recommendations to clients.

Exceptional communication and interpersonal skills, with the ability to navigate and influence diverse stakeholder groups.

Adaptable to work with ambiguity and uncertainty.

Strong ability to assess the scope and impact of decisions.

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