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Security Operations Analyst
4 months ago
KUBRA We provide customer experience solutions to help companies engage with their customers through multiple channels. Discover our suite of services today.
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KUBRA is looking for a Security Operations Analyst to join our Information Security team
As a Security Operations Analyst your job will be to enhance and validate the compliance, integrity, and security of KUBRA's systems and services.
This is an 18-month contract opportunity with a hybrid work model based out of our office Mississauga, ON.What you get to do every day
- Maintain the security infrastructure (Firewalls, IDS/IPS, AV, SIEM , FIM, servers etc)
- Monitor systems, software and skills to stay ahead of emerging threats:
- Participate in security investigations and Assist during Incident Response and Recovery activities.
- Maintain and enforce KUBRA’s IT management control framework that defines the institution’s overall approach to IT risk and control
- Participate in on-call rotation to respond, investigate and resolve Security Incidents
- Track and action alerts to ensure proper response is taken by coordinating the work efforts of internal teams and actions required of external service providers.
- Apply understanding of environment and operational issues to work with external or internal parties for implementation or optimization of specific SIEM use cases to help improve detection and response.
- Maintain the vulnerability security digest and provide updates to relevant parties
- Monitor threat feeds and provide regular threat intelligence updates.
- Conduct access control reviews on a case-by-case basis to systems and work with internal and external resources to update user control lists and provide reports.
- Assist in remediation tasks related to audits/penetration tests.
- Evaluate and provide guidance to exemption requests as per corporate policy and tandards, to advise of risk involved.
- Ability to detail and effectively discriminate relevant logs / security events
- Ability to handle multiple tasks and projects concurrently
- Excellent written and verbal communication skills
- Ability to plan and manage complex security projects, and meet the deadlines
- Excellent organization, time management and problem-solving skills
- Ability to handle pressure under minimum or no direct supervision
- Degree or equivalent Experience in Computer Information Systems Incident Handler certification i.e., E|CIH, GCIH, IHRP, CSIH, CIHE is required
- Other relevant certifications that are considered an asset including MCSE, CCNA, CCNP, GCIH, GCIA, GCFE, GREM, GCFA, GSEC etc.
- 1-2 years experience in a Security Operations role
- 1-2 years of experience in Incident Management and related processes
- Prior experience with Cloud based services (AWS/Azure) is considered a strong asset
- Prior experience architecting information security solutions considered a strong asset
- Knowledge of PCI DSS requirements is preferred
- Award-winning culture that fosters growth, diversity and inclusion for all
- Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. Explore more InfoSec / Cybersecurity career opportunities
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