Field Trainer

12 hours ago

Mississauga ON, Canada OSL Retail Services Full time

Samsung and OSL have partnered to operate the Samsung Experience Stores (SES) for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you can become a world-leading expert in your field and take your career to new heights It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights.

Overview

We are seeking a dynamic trainer and engaging content creator with a passion for making technology exciting and relatable to join our team. This candidate will play a crucial role in enhancing both customer and employee experience through various tailored learning programs. As a brand ambassador of Samsung, you will be the face of our consumer-facing learning programs built to inspire customers, and you will work with store teams to develop soft skills to strengthen our best-in-class sales excellence. Are you known for your ability to make learning exciting? Join us in our mission to make Samsung Experience Stores a destination for learning, and best-in-class experiences.

The Position:

The Field Trainer will be responsible for designing and facilitating engaging learning experiences and compelling content for our customers and store teams. Reporting to the Director of Sales, Samsung Experience Stores (SES), with daily collaboration with the Training Manager, the Field Trainer will deliver consumer-facing learning sessions across our GTA stores and provide employees with stellar sales skills training to acquire knowledge, skills, and competencies in an effective and appealing manner.

This role is great for you if:

  • You are passionate about retail, and creating engaging and memorable experiences
  • You have a knack for designing and delivering compelling training content materials
  • You are known for your storytelling and ability to influence, motivate and inspire others
  • You are passionate about technology, and how it can improve and enhance consumer lifestyles

What you’re responsible for:

  • Supporting the customer experience of our stores by delivering engaging learning sessions
  • Schedule and manage facilitation, registration and attendance of learning sessions
  • Weekly facilitation of customer learning sessions or experience events (Up to twice a day)
  • Drive awareness and engagement around learning sessions across all GTA in-line stores
  • Creation of engaging virtual and in-person training content (presentation, video, hands-on demo)
  • Collaborate with Training Manager to ensure training material is tailored to key audience segment
  • Demonstrate compliance and training excellence through updates and regular reporting as needed
  • Assist with internal training projects to strengthen customer service and sales excellence skills
  • Provide hands-on training and soft skills mentoring to store employees during store visits
  • Foster connections with internal and external stakeholders, identifying opportunities and needs

To be successful:

  • Excellent knowledge of learning theories and instructional design models and training methods
  • Excellent knowledge of lessons and curriculum planning, with the ability to storyboard
  • Experience in the Wireless Electronics industry is an asset
  • Excellent knowledge of Sales Processes and Skills
  • Experience in facilitating groups in-person and online using engagement tools (polling, gamification)
  • Working proficiency in Webex, MS Teams, and other online training vehicles for internal facilitation
  • Strong proficiency in Microsoft Word, Excel and PowerPoint is required
  • Ability to write effective copies, instructional text, audio scripts/video scripts
  • Experience with video creation considered an asset
  • Ability to travel across the GTA and manage a flexible schedule in field
  • Takes initiative with a self-starter attitude, demonstrating excellent time and project management

To join our team:

  • A bachelor’s degree in a related field, such as adult education, business, organizational development, business administration, communications, etc. is an asset
  • Three + years’ experience in training delivery, teaching, coaching and facilitation
  • Must possess the ability to proactively build strong relationships within a diverse organization
  • Must possess exceptional attention to detail and the ability to manage multiple on-going priorities
  • Superior organizational and planning skills are required
  • Excellent communication skills, both written and verbal

What we offer:

  • A competitive base salary $60-70K plus bonuses and other perks
  • Vacation plus additional flex days
  • Comprehensive benefits
  • Training and development opportunities to grow your career with one of Canada’s Best Managed Companies
  • A supportive workplace culture and work environment

If this sounds like you and you’re excited to be a member of our team, please apply now.

We thank all interested applicants;
however, only qualifiedcandidates will be contacted. This position requires successful completion of a criminal background check.

Disclaimer:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

  • Field Trainer

    3 days ago

    Mississauga, ON, Canada OSL Retail Services Full time

    Samsung and OSL have partnered to operate the Samsung Experience Stores (SES) for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where...

  • Field Trainer

    2 weeks ago

    Mississauga, Canada OSL Retail Services Full time

    Overview We are seeking a dynamic trainer and engaging content creator with a passion for making technology exciting and relatable to join our team. This candidate will play a crucial role in enhancing both customer and employee experience through various tailored learning programs. As a brand ambassador of Samsung, you will be the face of our...

  • Field Trainer

    1 week ago

    Mississauga, Canada OSL Retail Services Inc Full time

    Overview: **Samsung and OSL have partnered to operate the Samsung Experience Stores (SES) for Samsung in Canada. **Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a...

  • Field Trainer

    3 days ago

    Mississauga, Canada OSL Retail Services Full time

    Samsung and OSL have partnered to operate the Samsung Experience Stores (SES) for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you...

  • Field Trainer

    2 days ago

    Mississauga, Canada OSL Retail Services Full time

    Samsung and OSL have partnered to operate the Samsung Experience Stores (SES) for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you...

  • Field Trainer

    2 days ago

    Mississauga, Canada OSL Retail Services Full time

    Samsung and OSL have partnered to operate the Samsung Experience Stores (SES) for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where...

  • Field Trainer

    1 week ago

    Mississauga, Canada Nando's Full time

    NANDO'S VISION  At Nando's, we want to be the most loved restaurant brand in North America, sharing the spirit of Nando's PERi-PERi with everyone who chooses to access it. We will redesign and build a business that thrives as it answers fully it is consumers' needs -and endures over time through genuinely putting people at the heart...

  • Field Trainer

    2 days ago

    Mississauga, Ontario, Peel region, Canada OSL Retail Services Full time

    Samsung and OSL have partnered to operate the Samsung Experience Stores (SES) for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you...

  • Field Installation Trainer

    2 weeks ago

    Mississauga, Ontario, Canada Leaf Home Full time

    About the PositionOverviewThe Field Installation Trainer will be responsible for training and improving the proficiency of subcontracting installation teams at Leaf Home. This role will focus on building value and quality with customers through training and field engagement.Key ResponsibilitiesTrain, coach, and develop installation subcontractors in both the...

  • Virtual Implementation Trainer

    3 days ago

    Mississauga, ON, Canada OSL Retail Services Full time

    This is a place where you can become a world-leading expert in your field and take your career to new heights! It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. We are seeking a dynamic trainer and engaging content creator with a passion for making technology exciting and relatable to...

  • Personal Trainer

    5 months ago

    Mississauga, Canada Prototype Sports Performance Full time

    Join the PSP Family! We are currently looking for a personal trainer to join our private training facility! As a personal trainer with PSP Well, part of Prototype Sports Performance, you will be expected to program and execute training sessions for individual and small group clients, oversee the creation and implementation of business initiatives, keep up to...

  • Personal Trainer

    3 months ago

    Mississauga, Canada One Health Clubs Full time

    One Health Clubs seeks to employ a team of professionals who know how to put the client first. Their qualifications should meet or exceed standards within the industry. One Health Clubs supports its staff in professional development to ensure that clients benefit from the knowledge and experience of each staff member. One Health Clubs is dedicated to...

  • Field Installation Trainer

    1 month ago

    Mississauga, Ontario, Canada Leaf Home Full time

    Job Summary:As a Field Installation Trainer at Leaf Home, you will play a critical role in ensuring the quality and efficiency of our installation processes. This position is responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.Key...

  • Regional Trainer

    3 months ago

    Mississauga, Canada ACHEV Full time

    At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto...

  • Aviation Trainer Professional

    2 weeks ago

    Mississauga, Ontario, Canada 9342-9249 Québec inc Full time

    We are seeking a highly skilled and experienced Aviation Trainer to join our team at 9342-9249 Québec inc.The successful candidate will possess a strong educational background and relevant experience in the field of aviation instruction, with a focus on teaching student pilots procedures and techniques of flying aircraft and ground-school subjects such as...

  • Field Trainer

    4 weeks ago

    Mississauga, Canada TJX Canada Full time

    p>Vanessa discovered OPPORTUNITY working at TJX Vanessa loves to take advantage of all the learning opportunities TJX has to offer - from training and certifications - to the ‘Go Green’ committee. li>State-of-the-art amenities at our eco-friendly Home Office. li>Retirement Savings Plan Dedicated training and on-the-job resources to enhance your...

  • Health & Safety Trainer

    5 months ago

    Mississauga, Canada OSG Full time

    **Join our team as a Health & Safety Trainer!** OSG is a leading training, consulting, and online services organization dedicated to enhancing workplace safety and wellbeing across Canada. With a proven track record of empowering organizations to create safer and more productive work environments, OSG partners with businesses of all sizes to ensure...

  • Dynamic Personal Trainer

    6 months ago

    Mississauga, Canada Life Time Full time

    . **Position Summary** Personal Trainers are responsible for supporting all members in championing happier, and healthier lives by building and nurturing relationships. They provide a positive member experience that is educational, supporting, and upholds the integrity of the Life Time Brand. **Job Duties and Responsibilities** - Develops safe,...

  • Lead Taekwondo Trainer

    2 weeks ago

    Mississauga, Ontario, Canada Master Seo's Taekwondo Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated Lead Taekwondo Trainer to join our team at Master Seo's Taekwondo Inc.Job SummaryThe successful candidate will be responsible for planning, developing, and implementing training and practice sessions for our athletes or teams. This role requires excellent coaching skills, strong communication...

  • Bilingual Technical Trainer

    5 months ago

    Mississauga, Canada KIA CANADA INC Full time

    As a Bilingual Technical Trainer at Kia Canada, you will play a pivotal role in ensuring that our dealership network is equipped with the knowledge and skills necessary to provide outstanding service and support to our customers. You will be responsible for developing and delivering comprehensive technical training programs that cover all aspects of Kia...