Operation manager

1 month ago

Markham, Canada Groupe MACH Full time

What would you say to joining a company where people are at the heart of projects?

Being part of the MACH team means joining a family of 450 colleagues who work daily to put their knowledge at the service of their clients and Real Estate.

For more than 20 years now, MACH has been building real estate projects designed to have a structuring, lasting and significant impact on cities and neighborhoods, as well as on the lives of residents, users and visitors. Thus, the company builds each building to create collective values combining beauty, usefulness and responsibility.

In Canada, MACH is one of the largest real estate owners. It is distinguished in particular by a real estate portfolio of more than 45 million square feet, including several jewels of the Quebec urban landscape: the Sun Life building, the CIBC Tower, the Place Victoria tower as well as the Ontario with Allstate Corporate center in Toronto and 100 O’Connor in Ottawa.

JOIN A TEAM OF PROFESSIONALS AND WORK IN A HEALTHY ENVIRONMENT

Under the responsibility of the Operations Vice president, the Senior operation manager is responsible for the continuation and completion of operations, projects and building maintenance.

Properties : Ensure the day-to-day functioning of the properties under management including, but not limited to, the following services:

  • Cleaning of the property;
  • HVAC services;
  • The safety of users and the public;
  • Repairs and maintenance of premises and grounds;
  • Parking management;
  • Landscaping and landscaping maintenance;
  • Maintain relationships of trust with tenants and suppliers. Pay close attention to customer service;
  • Implement solutions and recommendations to meet the challenges arising from the day-to-day management of properties;
  • Assist the rental department for tenants looking for available space or current tenants wishing to acquire additional space;
  • Ensure vacant spaces are in good repair, clean, presentable and ready for rental;
  • Participate in the preparation of annual budgets and monthly accounting reports;
  • Respect and apply the administrative and accounting procedures of the company;
  • Check and follow up to ensure compliance with the Construction and Building Code concerning contractors, the environment, condition of structures, mechanical systems of buildings;
  • Produce and update the tenant manual for each property;
  • Prepare newsletters and notices to tenants;
  • Apply the emergency plan and procedures - Fire and evacuation drill, emergency response;
  • Maintain general records, documents and correspondence (electronic and paper), etc;
  • Be available on call to respond to emergencies that may arise outside of regular working hours.

Projects :

  • Manage the transformation and rental improvement projects in properties under management;
  • Identify and make recommendations for major repairs to properties under management;
  • Negotiate contracts with professionals, contractors and subcontractors;
  • Participate with tenants in the preparation of their quotes and layout plan;
  • Oversee the completion of owner's work and leasehold improvements made in buildings under management. Ensure that project deadlines and budgets are respected;
  • Manage the financial obligations of construction contracts;
  • Assist the rental department in preparing budgets for potential tenants.

Qualifications

  • Hold an undergraduate degree preferably in engineering, urban planning or architecture or equivalent experience.
  • Have a minimum of five (5) years of experience in commercial real estate management with similar responsibilities.
  • Possess one of the following certifications: CFM, FMP or RPA
  • Master the Microsoft Office suite.
  • Demonstrate knowledge of Health and Security
  • Have to work on budgets: execution and capital project
  • Have a good knowledge of calls for tenders
  • Be able to read and understand financial statements and have a basic understanding of accounting.
  • Have good knowledge of YARDI software (an asset).

In addition to joining a real family, here are the advantages of working at MACH :

  • Competitive salary
  • Medical and dental insurance
  • RRSP with employer participation
  • Transportation costs reimbursed at 100%
  • 6 sick/personal days per year
  • Reimbursement of a subscription according to the amount in effect
  • Development opportunity

At MACH, we believe that the wealth of a company stems from the diversity of its employees. We pay particular attention to hiring people from a variety of backgrounds, whether cultural, ethnic, gender, age, sexual orientation, physical abilities or professional backgrounds.

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