Processing Administrator

3 weeks ago

Montréal, Canada Prime Hires Full time

Contract: 05/06/2024 to 05/05/2025

Pay: 29.19

Location: Montreal (Also open to Halifax and Waterloo locations)

Hours: 9am -5pm EST


ROLES AND RESPONSIBILITIES:

• Reviews and/or processes received transactions accurately and in a timely manner.

• Provide excellent service to internal and external clients, whether emails, phone calls or correspondence. Respond to inquiries received from internal and external clients, after appropriate research and analysis. To do this, find the best way to solve the problem and accurately process the necessary operations.

• Collaborates with teams located in various offices to achieve dynamic volumes and meet service standards.

• Demonstrates a positive attitude in finding solutions to problems.

• Contribute to the optimization of service efficiency by suggesting process improvements.

• Collaborates effectively with the other departments within Disbursement services


SKILLS AND QUALIFICATIONS:

• Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

• College diploma or relevant work experience

• Ability to work independently, with minimal direct supervision

• Demonstrated decision-making skills

• Entrepreneurship, initiative and attention to detail

• Strong interpersonal skills and verbal and written communication skills

• Ability to work in a fast-paced environment

• Ability to respond positively and constructively to challenges and opportunities

• Organizational skills and ability to multitask

• Excellent customer service skills

• Resilience and sense of adaptation

• Solid problem solving and decision-making skills

• Self-starter with excellent initiative and attention to detail

• Successful experience in working in a fast-paced environment

• Consistently responds to challenges and opportunities in a positive and productive manner



We thank you for your interest in the position, however, only those who are qualified will be contacted

Inclusion and Equal Opportunity Employment

Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.

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