Bilingual Human Resources Consultant
1 month ago
The Employee Relationship Consultant provides frontline employee relations support for our high-volume populations including Retail, Distribution Centres and Contact Centres. The focus of this role is to deliver employee and manager support for the moments that matter by providing counsel in service of HR related inquiries, leading workplace inquires resulting from employee and manager concerns, and partnering with various stakeholders to deliver outcomes in a consistent, effective, and inclusive manner.
- Provide swift and effective mediation for employees and leaders experiencing workplace conflict to achieve resolution and support de-escalation
- Provide coaching, consultation and support to managers on individual employee issues, corrective action and performance management
- Review and partner with employees and managers to deliver outcomes for non-medical accommodation requests in support of employee well-being
- Use a broad knowledge of HR disciplines (Employee Relations, Performance Management, Leave Management, etc.) to provide support that cannot be attained through Employee Self Service or Manager Self Service (ESS/MSS)
Bilingual; French and English (verbal and written) is required
Post secondary education in Business Administration, Human Resources, or a related field
Minimum 3-5 years of experience in Human Resources, with preference given to those with employee relations experience
Strong working knowledge of Employment Standards Act and Canada Labour Code
Experience in a high-volume high impact service delivery model
Demonstrated ability to build and maintain strong relationships with business partners
Demonstrated ability to use sound judgement in order to analyze a situation and take well-informed, decisive action
Strong problem-solving ability with a commitment to customer service
Capable of working seamlessly and inclusively across multiple diverse employee populations
Experience conducting workplace investigation and inquiry is an asset
Experience with Workday an asset
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About UsCanadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward.
We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees.
Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and BelongingWe are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
AccommodationsWe stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
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