Current jobs related to Customer experience associate - Whistler Resort Municipality - TD

  • Customer Experience Associate

    3 weeks ago

    Whistler, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide personalized service to customers, responding...

  • Customer Experience Associate

    4 weeks ago

    Whistler, British Columbia, Canada TD Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide exceptional customer service and support to clientsComplete a broad range of financial...

  • Customer Experience Associate

    4 weeks ago

    Whistler, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service and support...

  • Customer Experience Associate

    4 weeks ago

    Whistler, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service and support...

  • Customer Experience Associate

    5 months ago

    Whistler, Canada TD Bank Full time

    **Work Location**: Whistler, British Columbia, Canada **Hours**: 18.75 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service...

  • Customer Experience Associate

    1 month ago

    Whistler, Canada The Toronto-Dominion Bank (Canada) Full time

    Description : KEY ACCOUNTABILITIES CUSTOMER Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other...

  • Retail Eyewear Associate

    5 hours ago

    Whistler, British Columbia, Canada EssilorLuxottica Group Full time

    As a Retail Eyewear Associate with the EssilorLuxottica Group, you will be an integral part of delivering exceptional customer experiences at Sunglass Hut stores. We are a world leader in the specialty sunglass retail business, with over 3,000 stores worldwide.We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring...

  • Customer Experience Ambassador

    5 days ago

    Whistler, British Columbia, Canada Travel + Leisure Co Full time

    Empowering Guests' Vacation ExperiencesWe are Travel + Leisure Co., a global leader in the vacation ownership industry. Our mission is to deliver exceptional experiences to our members and guests. As a Guest Services Associate, you will play a vital role in making their vacations unforgettable.About UsOur company has over 19,000 associates working together...

  • Customer Experience Associate

    5 months ago

    Whistler, Canada Scotiabank Full time

    Requisition ID: 193065 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Representative

    3 weeks ago

    Whistler, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

    About the RoleWe are seeking a highly skilled Customer Experience Associate to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch customer experience.Key AccountabilitiesProvide exceptional...

  • Customer Experience Ambassador

    4 weeks ago

    Whistler, British Columbia, Canada Travel + Leisure Co Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Guest Services Associate, you will play a vital part in making guests' vacations memorable from registration to checkout.Key Responsibilities:Provide warm welcomes to guests from around the world.Guide guests...

  • Customer Experience Ambassador

    3 weeks ago

    Whistler, British Columbia, Canada Travel + Leisure Co Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Guest Services Associate, you will play a vital part in making guests' vacations memorable from registration to checkout.Key Responsibilities:Extend hospitality with heart in everything you do, from sharing...

  • Customer Experience Associate

    4 weeks ago

    Whistler, British Columbia, Canada TD Full time

    Clés de l'expérience clientCréez une expérience client exceptionnelle avec chaque interaction client et contribuez à l'amélioration continue de l'expérience client globale de la succursale par le service et les conseils.Effectuez une large gamme de transactions financières (par exemple, dépôts, retraits, paiements de factures et/ou...

  • Associate Member Experience

    5 months ago

    Whistler, Canada Hilton Grand Vacations Full time

    As a **Associate Member Experience** you would be responsible for: - Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values. - Provides excellence in service while checking owners and guests in and out of the property. - Provides switchboard and concierge services. - Must be able to provide information regarding local...

  • Associate Member Experience

    2 weeks ago

    Whistler, Canada Hilton Grand Vacations Full time

    As a **Associate Member Experience** you would be responsible for: - Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values. - Provides excellence in service while checking owners and guests in and out of the property. - Provides switchboard and concierge services. - Must be able to provide information regarding local...

  • Associate Member Experience

    6 months ago

    Whistler, Canada Hilton Grand Vacations Full time

    As a **Associate Member Experience** you would be responsible for: - Embraces Company's Leadership Best Practices and Mission to help our Members create the best vacations of their lives. - Provides our Members and Guests with Authentic service. - Ensures all Members and Guests are welcomed and registered to Embarc and acts as an ambassador of Embarc. -...

  • Customer Experience Representative

    4 weeks ago

    Whistler, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryAs a Customer Experience Representative at The Toronto-Dominion Bank (Canada), you will play a vital role in delivering exceptional customer experiences and contributing to the ongoing improvement of our branch customer experience. This exciting opportunity will allow you to develop your skills in customer service, financial transactions, and...

  • Customer Experience Manager

    5 days ago

    Whistler, British Columbia, Canada AccorHotel Full time

    As a Customer Experience Manager at Accor Hotel, you will be responsible for leading and supervising the Guest Services team, ensuring all service standards are followed. Your passion for delivering exceptional guest experiences will inspire your team and make our guests feel valued.Starting salary: $19.40 per hour, with opportunities for hourly rate...

  • Sunglass Hut Sales and Customer Experience Specialist

    1 week ago

    Whistler, British Columbia, Canada EssilorLuxottica Full time

    About Sunglass HutSunglass Hut is a global leader in the specialty sunglass retail business, with over 3,000 stores worldwide. We are part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.Job SummaryAs a Sales Associate at Sunglass Hut, you will be responsible for delivering...

  • Customer Experience Ambassador

    1 day ago

    Whistler, British Columbia, Canada Accor Full time

    Accommodate and Delight GuestsNestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler defines mountain luxury.Salary InformationThe estimated starting rate of pay for this role is $19.70 per hour, with opportunities to increase hourly rates after 6 months and yearly up to three years, reaching a maximum of $23.95 per hour.About the RoleAs a...

Customer experience associate

3 months ago

Whistler Resort Municipality, Canada TD Full time

Lieu de travail: Canada

Horaire: 15

Secteur d’activité: Services bancaires personnels et commerciaux

Détails de la rémunération :

Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à poser des questions sur la rémunération, notamment les particularités salariales de ce poste.

Description du poste:

KEY ACCOUNTABILITIESCUSTOMER
  • Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
  • Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
  • Assist with responding and resolving customer concerns, escalating when necessary
  • Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers
SHAREHOLDER
  • Support the achievement of business objectives by supporting advice goals
  • Promote products, advice, services and banking capabilities
  • Understand and apply operating policies and procedures
  • Contribute to business objectives for Operational Excellence
  • Support the timely and accurate completion of business processes and procedures
  • Escalate non-standard or high-risk transactions / activities as necessary
  • Support and participate in process improvement opportunities
  • Ensure necessary due diligence to support the accuracy of all customer transactions / activities
  • Be knowledgeable of and comply with Bank Code of Conduct
EMPLOYEE / TEAM
  • Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
  • Support the team by continuously developing knowledge in own area
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
  • Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
  • Requires a broad knowledge regarding basic product suite of business supported
  • Evaluates and recommends customer solutions from established options
  • Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
  • Identifies and assesses customer problems in straightforward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
  • Impacts team results through the quality of the services or information provided to customers
  • Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
  • Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood
  • Requires working knowledge and skills developed through formal training or work experience
  • Generally reports to a Manager Customer Experience or Branch Manager
EXPERIENCE & EDUCATION
  • High School diploma and/or
  • 1+ years of relevant experience
  • Post-Secondary or Undergraduate degree (in related field) preferred

À propos de nous :

La TD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord de par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent en commun leurs compétences, leur talent et leur créativité au service de la Banque, des clients qu’elle sert et des économies qu’elle appuie. Nous sommes guidés par notre vision d’être une meilleure banque et par notre objectif d’enrichir la vie de nos clients, de nos collectivités et de nos collègues.

Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance.

Renseignements supplémentaires :

Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle.

Exigences linguistiques:

N/A

#J-18808-Ljbffr