Program Manager

3 weeks ago

Brampton ON, Canada Quantum World Technologies Inc. Full time

Program Manager – Telecom+ Banking

Brampton ,ON

Here the key skills and experience that we are looking for:

• Cloud Savvy

• CyberSecurity (functional knowledge)

• Maestro

• Netcracker experience

• Must be Strong...

◦ Communicator (written and verbal)

◦ MS Projects, Power Point, Excel

◦ Jira & Confluence

◦ Cross functional team management (architecture, data, infrastructure, security, release management)

◦ Release & Change Management

◦ Reporting

Senior Program Managers orchestrate multiple projects, ensuring that our technological solutions align with business objectives. Bringing a balance of creativity and ability to execute to a process, we are looking for those who can drive large, complex, technology transformations ensuring success from inception to deployment.

Key Responsibilities:

- Oversight: Develop and manage comprehensive program plans, ensuring that deliverables are achieved on time, within scope, and within budget.

- Oversight: Align technological solutions and deliverables with the company's strategic objectives and to others in the technology portfolio.

- Foster strong relationships with project stakeholders, both internal and external, ensuring clear communication and effective collaboration. Ability to communicate with business and technology leaders.

- Translate technical jargon into business terms for stakeholders at various levels, from team members to executives.

- Allocate resources effectively across multiple projects, ensuring optimal utilization of team strengths and competencies.

- Predict resource needs and potential bottlenecks, creating solutions to address them.

- Proactively identify, assess, and mitigate risks across all projects. This includes both technical and non-technical risks.

- Establish risk management protocols and ensure they are adhered to across teams.

- Provide mentorship and guidance to project managers and other team members.

- Promote a culture of innovation, continuous learning, and collaboration within the team.

- Oversee program budgets, ensuring that financial targets are met without compromising on quality.

- Provide regular financial updates to senior management. Follow established processes in creating and maintaining budgetary reports.

- Understand the technological aspects of projects, enabling effective communication with technical teams.

- Ensure that all project documentation is accurate, up-to-date, and stored appropriately.

- Generate regular progress reports as required for team audiences, providing insights into the overall health of the program.

- Build and nurture relationships with third-party vendors and suppliers.

- Evaluate project results and feedback to identify areas of improvement.

- Implement best practices in project management, staying updated with the latest industry trends.

Education: Bachelor’s degree in Computer Science, IT, Business Management, or a related field.

Experience: Minimum of 7 years of experience in program management, with a focus on technology projects.

Technical Skills: Proficient in project management software like Jira, Trello, MS Project, or similar tools.

Industry Knowledge: Strong understanding of the technology landscape, in particular in banking and telecommunications .

Leadership: Proven ability to lead cross-functional teams effectively, executing projects of $2M+ with multiple lines of business and channels impacted.

Communication: Exceptional verbal and written communication skills, experience creating executive summaries and reports.

Problem-Solving: Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows.

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