Business Process Analyst

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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Travel Required?:  Travel - up to 10% of time

Date:  May 31, 2024

Hybrid

No Relocation Assistance Offered
# 160723 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team

We are excited to invite applications to join our Digital Commerce applications group as a Product Analyst supporting ecommerce platforms across various business models. 

As eCommerce continues to accelerate, we have a number of exciting projects in the works and are looking for several Product Analysts to join our team to help realize our vision. Our ideal candidate has a technical background, is intensely curious about technology as well as a passion for how technology can improve the life of people. You are analytical, fluent in data and using it to drive decisions and actions. You are highly self-motivated and can work well both independently and within a team. You are a self-starter, eager to drive new product pipelines and consider security, performance and user interface implications in the designs of our constantly evolving portfolio. You have excellent communication skills, can translate technical jargon into business friendly language to communicate concepts and ideas (and vice versa), and are comfortable working with both technical and non technical stakeholders.

Specifically, this position will have responsibility to:

• Support Product Managers in defining and prioritizing a well-defined roadmap for digital commerce sites with internal stakeholders
• Support Product Team in delivering product enhancements as defined by the Product Manager’s Roadmap
• Responsible for defining the release process and coordinating all activities to help build the product/site
• Elicit requirements using interviews, document analysis, requirement workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
• Work with IT, UX and business team stakeholders to groom functional and design requirements on major features
• Develop user stories, technical requirements, process flow diagram and relationship diagrams such as flow charts
• Responsible for ensuring user stories are tested, completed, and deployed
• During feature definition, help define success metrics and design event-based analytics implementation by working with the development team. Post launch, evaluate the feature using these analytics and collaborate with Product Managers to inform subsequent feature iterations.
• Collaborate with product manager and technical leads in maintaining plan integration and ensuring the overall achievement of product objectives
• Promote adherence to project documentation
• Ensure site experience and design is consistent with the Colgate brands and legal requirements
• Lead a scrum team during stand up calls and drive completion of committed user stories in a sprint

Basic Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Mathematics, Engineering or similar degree 
• 1+ years of experience as a Product Manager and/or 2+ years in IT Business Analyst or Product Owner role
• Experience with Digital Commerce platforms such as Commerce Cloud, Magento, Salesforce, Shopify, Big Commerce, etc.
• Working on Agile/SCRUM development teams
• Clear, concise and user-friendly interpersonal skills to easily transmit your ideas to any audience
• Self-motivated with strong organization and communication skills
• Ability to work on numerous assignments at one time with proven follow-through, attention to detail and dedication to business partnership
• Comfortable navigating ambiguity - in business requirements, technology options and product / site direction
• Understanding of standard QA practices to ensure core quality gates are being observed
• Ability to adapt and grow within a dynamic work environment with supportive team culture.

Preferred Experience:

• Experience in Google Analytics (or similar)
• Knowledge of collaborative tools like Jira, Confluence, or similar
• Experience with web development / architecture a plus
• Leveraging User Centric Design and applying User Experience concepts
• Experience in B2B technology a plus
• You have experience collaborating with a cross-functional team and are a team-player
• You are a strategic thinker with strong critical and analytical skills
• You have excellent project/process management and prioritization skills
• You have excellent written and verbal communications skills with experience and comfort working closely with all levels of an organization
• Bachelor's or equivalent work experience in product management and/or engineering

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

 #LI-Hybrid

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