Cisco Voice Level 3 engineer

3 days ago


Montréal QC, Canada Infotree Global Solutions Full time

Job Title: Cisco Voice Level 3 engineer Duration: 12 MonthsLocation: MTL-2001 2001 Robert-Bourassa Suite 900 Montreal Canada H3A 2A6 QuebecJob Description: Duties in scopeLevel 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter ExpressActive participation in the upgrade of the above-mentioned systems to version 14.1, incl. planning, upgrading and testing before August 2024Active participating in the planning for upgrading to version 15 for the above systemsLevel 3 troubleshooting of those systemsWorking with the vendor Cisco in case of issuesDocumenting and/or updating documentation of the aboveCisco video server configuration/maintenance (VCS and Expressway)Not mandatory skills, but preferred would be experience with in configuration and operation/maintenance ofOracle Session Border Controller (SBC) and Oracle Enterprise Communication Broker (ECB) Oracle Enterprise Operations MonitorIntegration of PSTN telephone with TEAMSVitec (formerly Exterity) IPTV solutionKey CompetenciesStrong team playerStrong communication and documentation skillsAt least 5 years experience as a level 3 engineer in the above mentioned productsCan work independentlySkills, Knowledge and ExperienceIndepth knowledge of Cisco Voice infrastructure, incl. Voice GatewaysIndepth knowledge of Cisco Callmanager, esp. version 12 and aboveGood working knowledge of Unity and UCCxWorking knowledge of Oracle SBC and ECB preferableWorking knowledge of Cisco Video servers (VCS and Expressway) and Cisco Video endpoints



  • Montréal, QC, Canada eTeam Full time

    Job title:- Cisco Voice Level 3 engineer Location:- Montreal, QC Duration:- 12 months Job Description Duties in scopeLevel 3 BAU support of Call manager, Unity Voicemail and Unified Call Center ExpressActive participation in the upgrade of the above-mentioned systems to version 14.1, incl. planning, upgrading and testing.Active participating in the planning...


  • Montréal, QC, Canada eTeam Full time

    Job title:- Cisco Voice Level 3 engineer Location:- Montreal, QC Duration:- 12 months Job Description Duties in scopeLevel 3 BAU support of Call manager, Unity Voicemail and Unified Call Center ExpressActive participation in the upgrade of the above-mentioned systems to version 14.1, incl. planning, upgrading and testing.Active participating in the planning...


  • Montréal, QC, Canada eTeam Full time

    Job title:- Cisco Voice Level 3 engineer Location:- Montreal, QC Duration:- 12 months Job Description Duties in scopeLevel 3 BAU support of Call manager, Unity Voicemail and Unified Call Center ExpressActive participation in the upgrade of the above-mentioned systems to version 14.1, incl. planning, upgrading and testing.Active participating in the planning...


  • Montréal, QC, Canada eTeam Full time

    Job title:- Cisco Voice Level 3 engineer Location:- Montreal, QC Duration:- 12 months Job Description Duties in scopeLevel 3 BAU support of Call manager, Unity Voicemail and Unified Call Center ExpressActive participation in the upgrade of the above-mentioned systems to version 14.1, incl. planning, upgrading and testing.Active participating in the planning...


  • Montréal, QC, Canada eTeam Full time

    Job title:- Cisco Voice Level 3 engineer Location:- Montreal, QC Duration:- 12 months Job Description Duties in scopeLevel 3 BAU support of Call manager, Unity Voicemail and Unified Call Center ExpressActive participation in the upgrade of the above-mentioned systems to version 14.1, incl. planning, upgrading and testing.Active participating in the planning...


  • Montréal, QC, Canada Infotree Global Solutions Full time

    Job Title: Cisco Voice Level 3 engineer Duration: 12 MonthsLocation: MTL-2001 2001 Robert-Bourassa Suite 900 Montreal Canada H3A 2A6 QuebecJob Description: Duties in scopeLevel 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter ExpressActive participation in the upgrade of the above-mentioned systems to version 14.1, incl. planning,...


  • Montréal, QC, Canada Infotree Global Solutions Full time

    Job Title: Cisco Voice Level 3 engineer Duration: 12 MonthsLocation: MTL-2001 2001 Robert-Bourassa Suite 900 Montreal Canada H3A 2A6 QuebecJob Description: Duties in scopeLevel 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter ExpressActive participation in the upgrade of the above-mentioned systems to version 14.1, incl. planning,...


  • Montréal, QC, Canada eTeam Full time

    Title: Cisco Voice Level 3 engineer Location: Montreal, QC (Onsite)Duration: 12 monthsPay rate: $95/hr - $100/hr on T4 without any benefitsDuties in scope3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Expressparticipation in the upgrade of the above mentitoned systems to version 14.1, incl. planning, upgrading and testing before August...


  • Montréal, QC, Canada eTeam Full time

    Title: Cisco Voice Level 3 engineer Location: Montreal, QC (Onsite)Duration: 12 monthsPay rate: $95/hr - $100/hr on T4 without any benefitsDuties in scope3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Expressparticipation in the upgrade of the above mentitoned systems to version 14.1, incl. planning, upgrading and testing before August...


  • Montréal, QC, Canada eTeam Full time

    Title: Cisco Voice Level 3 engineer Location: Montreal, QC (Onsite)Duration: 12 monthsPay rate: $95/hr - $100/hr on T4 without any benefitsDuties in scope3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Expressparticipation in the upgrade of the above mentitoned systems to version 14.1, incl. planning, upgrading and testing before August...


  • Montréal, QC, Canada eTeam Full time

    Title: Cisco Voice Level 3 engineer Location: Montreal, QC (Onsite)Duration: 12 monthsPay rate: $95/hr - $100/hr on T4 without any benefitsDuties in scope3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Expressparticipation in the upgrade of the above mentitoned systems to version 14.1, incl. planning, upgrading and testing before August...


  • Montréal, QC, Canada US Tech Solutions Full time

    Duration: 12 months contractJob Description:The position is for a level 3 voice engineer, Cisco CUCM, Unity and UCCx is a must, working knowledge with Oracle session border controller and Oracle Enterprise Communication Broke is an advantage.Responsibilities:· Level 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Express· Active...


  • Montréal, QC, Canada US Tech Solutions Full time

    Duration: 12 months contractJob Description:The position is for a level 3 voice engineer, Cisco CUCM, Unity and UCCx is a must, working knowledge with Oracle session border controller and Oracle Enterprise Communication Broke is an advantage.Responsibilities:· Level 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Express· Active...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Cisco Voice Level 3 engineer Location: Montreal, QC, H3A 2A6Duration: 12 Months Job Type: Contract Work Type: OnsiteShift: 8:00am to 5:00pm Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Cisco Voice Level 3 engineer Location: Montreal, QC, H3A 2A6Duration: 12 Months Job Type: Contract Work Type: OnsiteShift: 8:00am to 5:00pm Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Cisco Voice Level 3 engineer Location: Montreal, QC, H3A 2A6Duration: 12 Months Job Type: Contract Work Type: OnsiteShift: 8:00am to 5:00pm Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Cisco Voice Level 3 engineer Location: Montreal, QC, H3A 2A6Duration: 12 Months Job Type: Contract Work Type: OnsiteShift: 8:00am to 5:00pm Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Cisco Voice Level 3 engineer Location: Montreal, QC, H3A 2A6Duration: 12 Months Job Type: Contract Work Type: OnsiteShift: 8:00am to 5:00pm Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Cisco Voice Level 3 engineer Location: Montreal, QC, H3A 2A6Duration: 12 Months Job Type: Contract Work Type: OnsiteShift: 8:00am to 5:00pm Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company...

  • Cisco Voice Engineer

    4 weeks ago


    Montréal, QC, Canada eTeam Full time

    Job title:- Cisco Voice Level 3 engineerLocation:- Montreal, QCDuration:- 12 monthsJob DescriptionDuties in scopeLevel 3 BAU support of Call manager, Unity Voicemail and Unified Call Center ExpressActive participation in the upgrade of the above-mentioned systems to version 14.1, incl. planning, upgrading and testing.Active participating in the planning for...