Program Manager
3 weeks ago
If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.
What’s in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.
What is the scope of this role?
The Program Manager has the two-fold role of securing and delivering professional services for the Netcracker customer base. The Program Manager will be involved in E2E activities to ensure that service commitments are attainable and profitable.
Responsibilities
Manage and grow Netcracker’s on-site transformation programs, including the following:
Budget and business planning for projects and programs including forecasting, monitoring, and resource planning, while ensuring business profitability
Manage customer expectations and satisfaction
Generate additional profitable revenue by expanding the scope of services provided by Netcracker
Partner with Sales Team to support new solution revenue opportunities within accounts through the creation of calculations and proposals, execution of contract negotiations, and pre-sales consulting.
Represent Solution Delivery in presales activities, ensuring that Netcracker deployment methodologies are accurately represented to potential customers
Lead recurring governance meetings with client steering committee to ensure alignment on program milestones and future strategy.
Hold Account Teams accountable for project deliverables
Manage all resources to ensure that all program commitments are completed on time, within budget, and with high quality
Lead service delivery and customer support activities related to the Netcracker product suite
Establish and grow relationships with clients at all levels in the organization
Act as a trusted advisor to customer executives and SMEs, participating in strategic and roadmap discussions on business transformation.
Leadership
Lead cross-functional, multi-cultural, geographically dispersed teams
Establish and manage MBOs/KPIs for the team
Partner with leadership to create and maintain departmental staffing plans, organizational charts, budgets, and other appropriate departmental documentation
Interact with Engineering and Product Management departments in an effective manner, providing input for ongoing product enhancements
Experience
Proven ability to lead multi-million, business transformational programs involving complex technical solutions, preferably in OSS/BSS industry
Required experience with writing and reviewing contracts, SOWs, and other commercial agreements
Proven ability to handle program governance, ensuring alignment on program milestones and future strategy
Ability to build and execute resource plans (near and offshore)
10 years management experience, at least 3 years at senior levels
Extensive experience with project management methodologies
Ability to build relationships at multiple levels within the client organization
Experience working in a matrixed corporate environment
Ability to travel
-
Product Manager, It
2 months ago
Toronto, Canada Bridgemarq Real Estate Services Manager Limited Full timeStatus: Full time About RPS Real Property Solutions - At RPS we thrive on finding incredibly smart home and neighborhood real estate intelligence and insights for our customers to help add value to the home journey, we find, understand, and overcome the barriers that keep the business from delivering a positive customer experience. We are a team who shares...
-
Advanced Analytics Manager
2 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Advanced Analytics Manager
2 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Advanced Analytics Manager
2 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Advanced Analytics Manager
3 days ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Advanced Analytics Manager
2 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Advanced Analytics Manager
2 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Advanced Analytics Manager
2 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Program Manager
1 month ago
Toronto, Canada Cleo Consulting Full time**Assignment: RQ05388 - Program Manager - Senior** **Start Date: 2023-05-01** **End Date: 2024-03-29** **Office Location: 222 Jarvis Street, Toronto** **Organization: Health Services Cluster** **Ministry: Ministry of Health** **# Business Days: 247.00 plus Extension # of Days: 67.00** **Title: Program Manager** **Onsite Requirement: 3 days onsite per...
-
Program Manager
2 weeks ago
Toronto, Canada Toronto Transit Commission Full time**JOB INFORMATION** **Requisition ID**: 7412 **Number of Vacancies**: 1 **Department**: Major Projects (20000062) - Major Projects/Project Management 2 (30000503) **Salary Information**: $120,957.20 - $151,260.20 **Pay Scale Group**: 12SA **Employment Type**: Regular **Weekly Hours**: 35 **Off Days**: Saturday and Sunday **Shift**: Day **Posted On**: March...
-
Program Manager
1 week ago
Toronto, Canada Softline Technology Full timeDescription **NOTE** **Assignment Type**: This position is currently listed as “Hybrid” and **consultants will be required to work onsite at the work location 3 days a week and 2 days from home.** The details of this arrangement will be at the Hiring Manager’s discretion. **Extension/Amendment Attestation**:These resources will be acquired through...
-
Program Manager
3 weeks ago
Toronto, Canada Flexiti Full time**Program Manager** Flexiti is looking for a Program Manager to join its PMO team. This is a highly visible role within the organization and will have the opportunity to work with the business on significant, institute-wide projects that support the strategic goals of Flexiti Financial. **What you will be doing**: - Ensure the successful management,...
-
Program Manager
1 month ago
Toronto, Canada AlphaForce Technology Solutions Full time**Position: Program Manager - Senior** **Location: 222 Jarvis Streett, Toronto, Ontario** **Security Level: No Clearance Required** 3 days onsite per week is required (222 Jarvis Street). Must haves: Previous Program Manager experience in the Public Sector. Strong communication and presentation skills. Ability to think and act strategically. Big...
-
Program Manager
1 week ago
Toronto, Canada LOFT Community Services Full time**DATE**:November 24th, 2023 **LOCATION**: Toronto, ON - TAY Supportive Housing **COMPENSATION**: $66,780 - $80,298 Annually Prorated **CONTRACT DURATION**:6 Months LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use...
-
Program Manager
2 weeks ago
Toronto, Canada Stantec Full timeProgram Manager - ( 24000138 ) **Description** We are strategizing, planning, and implementing projects that help clients achieve their organization’s objectives. Join our award-winning program management team and bring transformational project solutions to life. By managing capital programs and projects as if they were our own, our project management...
-
Program Manager
2 weeks ago
Toronto, Canada LOFT Community Services Full time**DATE**:July 4th, 2023 **LOCATION**:Toronto, ON - Pine Villa **COMPENSATION**: $66,646 - $88,896 Annually Prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, use challenges, poverty and homelessness. Serving approximately 13,969...
-
Senior Manager, Data Governance
4 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Senior Manager, Data Governance
4 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Senior Manager, Data Governance
4 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Senior Manager, Data Governance
3 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
