SRE Cloud Network Architect

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

TITLE: SRE Cloud Network Architect/Designer LOCATION: Waterloo, Canada Position Summary

This SRE Cloud Network Architect role is responsible for the multi Cloud network design, implementation standards and strategy for NCR Digital First Banking’s Cloud SaaS offerings. The position requires a strong understanding of and practical experience with cloud platforms, preferably Google Cloud Platform, Network automation in the cloud using Terraform, Cloud networking design patterns including B2B, hybrid cloud, network security and all associated best practices with network design. Experience in running applications/services in the Cloud and associated processes and automation is required to be successful in this role.

This position reports to the Manager, SRE Ops for Digital First Banking, and works with Software Architecting, Enterprise Architecture, Platform Architecture and the SRE Observability Architects to ensure collaboration across all teams is facilitated.

The ideal candidate will have a strong working knowledge of cloud network and security technologies, a background in ITIL processes (Incident, Problem, Change, Monitoring) both in theory and in practice. The candidate should be able to demonstrate knowledge of key processes and tools associated with network automation and production support technologies.

Position Responsibilities:

• Cloud Networking & Security, VPC designs, routing, firewalls, VPN design, IP address resource management, DNS design, disaster recovery, VPC peering, Observability
• Ensure a “Cloud Ready” approach is taken to service availability, reliability and performance
• Execute on Problem Management, using modern tools for forensics and validation of root cause
• Software Development requirements and implementation in terms of automating repeatable Operations tasks (TOIL)
• Define and manage the configuration management network and security standards and governance
• Enable communications to both technical and business/Exec facing audiences in the spirit of transparency.
• Network capacity management for the cloud environments to ensure maximum availability and performance of services
• SRE Metrics & Monitoring Strategy (SLI, SLO, etc.)
• Solid Understanding of Backup, HA and DR implementation and exercise
• Partner with the Architecting ARB teams and product teams
• Level 4 cloud infrastructure support
• Participate in continuous improvement activities including Incident reviews, Change implementation reviews, TOIL automation candidate areas etc.

This position works closely with NCR’s Global – SRE team within NCR Chief Technology Office that guide the overall SRE strategy and direction for NCR.

Basic Requirements

• BA/BS in Computer Science, MIS or related discipline
• 10+ years of enterprise level network architecture and design experience
• 5+ Years experience in Cloud networking design and implementation
• Exposure/experience with SRE as a discipline
• 3+ years experience with Google and/or AWS cloud platforms and technologies (IaaS, SaaS and PaaS)
• 2+ years experience in software development (DevOps and network automation)
• 2+ years of network provisioning automation and orchestration
• SDN & NFV experience or exposure
• B2B or Hybrid Cloud network design experience or exposure
• Demonstrated history of innovative thinking and delivery, including disruptive innovation
• Highly organized
• Working knowledge of CI/CD pipelines
• Excellent communication, meeting facilitation and listening skills
• Strong negotiation, team working and interpersonal skills
• Knowledge with Jira, Project Management tools, ServiceNow, Observability tools (Dynatrace, AppDynamics), PowerPoint, Word and Excel desirable
• Ability to travel both domestically and internationally if needed (note: should be minimal travel for this position)

Preferred Requirements

• Working knowledge of Terraform scripting to develop “infrastructure as code”
• Working knowledge of other cloud automation tools like Ansible, Rundeck, and Chef

Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

EEO Statement

NCR is an equal opportunity employer. It is NCR's policy to hire, train, promote and pay associates based on their job-related qualifications, ability and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation or veteran status.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

The Company has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical requirement, please contact Human Resources via e-mail at AODA.REQUESTS@NCRVOYIX.COM so that arrangements can be made for the appropriate accommodations to be in place.

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