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Security Operations Center
3 weeks ago
SupportNinja Growth can be a great problem to have - as long as you have the right team. We're the right-size partner who'll prove that our culture isn't an empty promise.
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We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.
What does a day in the life as a SOC Analyst look like?
- Continuously monitoring the alert queue for multiple-sized clients, from small business to large organizations using multiple tools, such as IDS, SIEM and custom-built network monitoring tools
- Conducting initial triage of alerts to identify potential, false positives, policy violations, intrusionattempts and compromises.
- Escalating triaged alerts for deeper analysis and review.
- Performing Threat Hunting Activities on customer networks.
- Writing customer facing incident and threat intelligence reports.
- Interfacing with customers to remediate security issues.
- At least 2 years of experience in cybersecurity, with a focus on incident response and threat analysis.
- At least 2 years as SOC Analyst
- At least 2 years experience with a variety of security tools and technologies, such as SIEMs, IDS/IPS, and firewalls.
- At least 2 years experience in Incident Response , Threat Hunting, and/or Threat Intelligence
- Certificates: Any would do
- Some desired certifications include but are not limited to:CompTIA Network+, Security+ and Linux+SANs GSEC, GCIH, GCIA, GCFA, GPEN, GWAPT, GCFE, GSNA, GPPA, GCWN, GISF, GCED, GAWN, GXPN, GSSP, GWEB and GNFA.Offensive Security OSCP, OSCE, OSWP, OSEE.ISC2 CCFP, CCSP, CISSP, CSSLP, SSCP.Cisco CCNA, CCNP, CCNA Security.
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