Quality Assurance Lead

1 month ago

Grande Prairie, Canada Northwestern Polytechnic Full time

Background


Northwestern Polytechnic, Canada’s newest polytechnic, aspires to be the most entrepreneurial polytechnic in Canada by 2034. We are recruiting individuals who spark creativity, drive innovation, are highly engaged and are eager to embrace our core values: innovation & responsiveness. If you have an entrepreneurial spirit, one who is willing to turn risk into opportunity, Northwestern is your employer of choice. A recently aligned strategic plan identifies 1, 3, 5, and 10-year goals, tactics and actions that will ensure Canada’s newest polytechnic will be the most entrepreneurial in Canada.


The Role


Under the direction of the Director, Institutional Planning and Research, the Quality Assurance Lead is responsible for the direction, coordination, implementation, and completion of quality assurance assessments related to program review and services provided to students. In support of evidence-based evaluations, the position will assist service-related departments in the design of appropriate key performance metrics, they conduct evaluation research, the reporting of results, and the formulation of short- and long-term recommendations. The position will assist the academic department in the successful completion of the program review process, optimizing, and improving, and aligning the process to CAQC standards. The Quality Assurance Lead will also coordinate activities within the institutional research department with respect to key accountability requirements, survey cycles, and data governance compliance. Fulfilling these responsibilities requires a broad range of research, evaluation, and project management skills.


The primary responsibilities of this role include but are not limited to four core areas:


  • Academic program quality assurance: Provide leadership and expertise in optimizing and improving current quality assurance models for academic programs; review programs for adherence to established quality standards set by the Campus Alberta Quality Council
  • Assessment of student services: Provide leadership and expertise in the development and maintenance of effective evaluation models, methods, and systems for services provided to students, and aid service departments in carrying out evaluation activities
  • Institutional Research support: Coordinate and monitor the data collection and reporting of key accountability requirements of the Polytechnic, and key institutional surveys.
  • Data Governance compliance: Support the development, implementation, and continuous improvement of data governance principles of key performance metrics

What We Offer


NWP offers lifelong learning opportunities through professional development & wellness programs, a competitive salary and compensation package and a student-centered culture that is vital to our community. Consider joining Canada’s newest polytechnic, committed to be the most entrepreneurial polytechnic by 2034.


Job Requirements

The successful candidate will have completed a bachelor’s degree in the Social Sciences, Business or Management, or related field. The bachelor’s degree must include courses in evaluation methodology, quantitative and qualitative methodologies, and descriptive statistics. In addition, a minimum of two years of relevant experience is required. Preference will be given to candidates with a certification in Project Management (PMP or similar) and/or program evaluation (e.g. Credentialed Evaluator or similar).



Necessary skills and attributes to be successful in this role include:

  • Demonstrated experience in program evaluation and project management in a post-secondary educational system
  • Superior problem-solving and leadership skills
  • Exceptional communication, interpersonal and conflict resolution skills
  • Experience in change management in a post-secondary educational system
  • Knowledge and awareness of the operation of a post-secondary institution and its responsibility to regional stewardship, promoting economic and community development of our region
  • Experience in conducting, and collecting and analyzing data from surveys, interviews and focus groups
  • Demonstrated ability to produce timely, reliable, and accurate analytics and reports
  • Extremely high level of attention to detail, data integrity, and accuracy
  • Demonstrated data analysis and visualization skills using Excel Power Query, PivotTables; NVivo or similar, Excel Charts, Pivot Charts, and slicers
  • Proficiency in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook
  • Demonstrated ability to work in a fast-paced environment with multiple and changing priorities, meet deadlines with minimal supervision, follow instructions, and maintain confidentiality
  • Must possess a client-service orientation

How to Apply


Only applications received electronically via the Northwestern Polytechnic website will be considered.


We review all applications to select candidates whose qualifications and experience most closely meet our needs.


Only applicants selected for interviews will be contacted. For general inquiries, please contact HR at humanresources@nwpolytech.ca .


Thank you for applying to NWP

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