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Business Analyst
3 months ago
Here’s how the job details align with your profile.
Job typeFull-time
Permanent
Shift and scheduleMonday to Friday
Location22 Howden Road, Scarborough, ON
Benefits- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
Business Analyst is a critical player in ensuring a smooth and successful transition to a new Enterprise Resource Planning (ERP) system at Accuenergy and contributes to maintaining and improving the ERP system after post Go-Live.
Key Responsibilities:
- Project management: Coordinate with the ERP implementation project manager to ensure the project runs effectively and efficiently.
- Business Needs Assessment: Analyze current business processes, understand implementation goals, and identify areas for improvement through the ERP implementation.
- Requirements Gathering: Work with the project manager and stakeholders across departments to elicit specific needs and pain points to define the functionalities required in the new ERP system.
- System Design and Configuration: Collaborate with the project manager and external consultants to translate business requirements into configurations within the ERP software to meet Accuenergy's needs.
- Gap Analysis: Identify gaps and work with stakeholders to determine solutions, including workarounds or system customizations.
- Communication and Training: Act as a bridge between business users and the technical team, communicate project updates, manage expectations, and develop training materials and conduct user training sessions.
- Change Management: Develop a change management plan to help users adapt to the new system and workflows.
- Post-Implementation Support: Monitor system performance, address user issues, manage master data, and ensure the ERP system meets the evolving needs of the business.
- Continuous Improvement: Coordinate on ERP system improvements after going live.
Qualifications:
- Experience in full ERP implementation projects (Microsoft Dynamics BC and SAP are preferred).
- Strong analytical and critical thinking skills.
- Excellent communication and interpersonal skills.
- Strong project management skills; CAPM/PMP certifications are preferred.
- Ability to work independently and as part of a team.
- Bachelor’s or Associate Degrees in Business or Computer Science.