Field Service Engineer/Technologist – Power Protection

3 weeks ago

Quebec, Canada ABB Schweiz AG Full time
Field Service Engineer/Technologist – Power ProtectionTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity, and reliability of almost any operation The Field Service Engineer/Technologist will provide technical and business leadership to support customer’s power delivery needs. The person will have a high level of technical and mechanical expertise regarding Power Protection product, be capable of planning, leading, and executing power delivery work with the highest level of safety & environmental compliance, understand business profitability, and develop great customer relationship.

Your responsibilities
  • This role requires strong hand-on power delivery service, technical and mechanical skill, leadership, business acumen and highly effective communication skills.
  • Test, commission, program, troubleshoot, repair, upgrade, retrofit and install Power Protection equipment like UPS, PDU and STS.
  • Using specific tools, do report for each customer visit by equipment to have the trackability.
  • Review and prepare MOP, preventive maintenance, etc.
  • Monitor / follow-up the fleet using software tools like IUPS-Guards.
  • Participate in the Power Protection meeting.
  • Develop service work scope and assist with estimates for proposal activities.
  • Schedule and execute jobs on-time and on-budget with world-class quality.
  • Plan, coordinate, lead and direct activities for self and team to maximize productivity, utilization, and profitability.
  • Identify and implement cost and process improvement and standardization to continuously improve cost productivity.
  • Reach out to customers to grow service opportunities & suggest recommendations. Work closely with our sales team to maintain, develop and expend customer base.
  • Applies safety rules and safe practices as well as environmental.
  • Report unsafe practices and incidents.
Your background
  • Engineer or Certified Electrical Technologist with Electrician certification, with proven experience.
  • 5 years + experience in a service organization.
  • Familiarity with environmental protection procedures and electrical safety practices.
  • Make a work site and site activities safe for self and all other members of the site team.
  • Strong electrical and mechanical aptitude.
  • Ability to understand documented instructions, procedures, drawings and develop the same as well.
  • Ability to travel locally and nationally 50% of the time, work overtime/weekends and respond to weekend and off-hours service requests as required.
  • Ability to work independently and lead a project / work scope / team with a minimum of supervision with customers and team members.
  • Fluent in both language French and English is an asset. French is required. English would be an asset to communicate with customers outside Quebec on a regular basis.
  • Entrepreneurial, Strong customer focus with ability to generate work and develop strong customer relations.
  • Effective computer and systems skills in MS Office (Excel, Word, etc).
Benefits
  • Retirement plan
  • Accident insurance
  • Healthcare plan
  • Wellbeing program
More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the 8th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada’s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.

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