Underwriter Associate

2 months ago


Ottawa, Canada Accoravillage Full time
POSITION SUMMARY:

Reporting to the Director Credit, the Underwriter Associate position will play a pivotal role in supporting the Broker underwriting team, managing a diverse range of daily activities with autonomy, technical expertise, and a solid understanding of our products.

The Underwriter Associate position is responsible for the process and review of documentation for mortgage applications for Underwriter review as part of the adjudication process. This role will liaise directly with their partner Underwriter, Sales Team, Brokers and MLOs to satisfy document related conditions pre and post adjudication to be file ready for fulfillment and funding. As well as management of appraisal process (order, follow-up, system upload), support coordination of ILA information and appointment in the system for the advancement of files through fulfillment and funding process.

This position also plays a leading role in the risk management of the business as it relates to ensuring all required documents are valid and accurate with full adherence to the Bank’s policies and procedures and regulatory requirements.

The ideal candidate should possess strong analytical skills and attention to detail as well as strong oral and written communication skills to discuss document requirements with Brokers and internal sales and operations partners.

The ideal candidate is results oriented and has strong organizational skills to meet deadlines. The ideal candidate has a good understanding of the residential real estate market, real estate market trends, and industry lending practices.

MAJOR ELEMENTS OF THE ROLE:

This individual will partner with an Underwriting partner, Sales Agents and Broker to act as a resource to ensure documents collection is completed in satisfactory manner to both HEB and our external partners. The Underwriter Associate will have a key role to play in ensuring that broker and Sales Agents are aware of specific file requirements to ensure files move through to funding in a timely manner.

The role will coordinate with various internal clients and partners (Underwriter, Sales Agents) and external partners (broker):

  • to ensure a client-focused experience – a mortgage structured to meet the client’s and broker needs, funded on the client’s requested timeline, and
  • to ensure documentation are satisfactory and as per the Policy and Credit Guidelines requirements.
SPECIFIC RESPONSIBILITIES INCLUDE:

Key responsibilities of this role include following up on appraisals, reviewing appraisals, gathering the appropriate documentation from the brokers. There will be a focus on the collection and review and accuracy of documentation required to ensure all applicable laws, regulations, Credit Guidelines and internal policies have been respected:

  • Policy Management: Receive, review, and process relevant documents, and ensure review meets Quality compliance standards
  • Order and receive appraisals.
  • Follow up with broker to obtain required documentation.
  • Follow up with broker to obtain ILA information.
  • Follow up with broker to make sure ILA appointment is booked and entered in the system
  • Communication: Maintain effective communication with underwriters, Brokers, MLOs and team members.
  • Additional Duties: Perform other tasks as directed by management.
  • Professional Development: Pursue educational and technical studies necessary for career advancement.
SKILLS AND EXPERIENCE REQUIRED:
  • University Degree or Community College Diploma
  • 1-2 years of related experience
  • Has a basic understanding of the current financial services’ environment.
  • Has good communication and conflict management skills.
  • Thrives on variety and continuous improvement.
  • Well organized and is equally comfortable working on their own as well as being a contributing member of a collaborative team.
  • Ability to adapt to changing environment and handle multiple priorities.
  • Proactive approach and sense of urgency to get things done.
  • Creative problem-solving skills with the ability to get results.
  • Some proficiency in Microsoft Office with the ability to learn new programs and/or platforms quickly.
  • Excellent customer service skills with a drive to build strong relationships.
WORKING CONDITIONS UNIQUE TO ROLE
  • Hybrid working environment.
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