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Business Advisor
2 months ago
At ATB, we exist to make it possible for our clients, team members, and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).
About
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
- Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.
- Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
- Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
About The Role
As ATB’s next EFS (Everyday Financial Services) Business Advisor, your role is to manage and advise ATB’s entrepreneur and small business clients. You manage complex business deals and are able to translate information into easy-to-understand solutions for our clients, as well as increase and retain valued business based on targets and financial acumen. You consistently share insights into client needs with the team and excel at building your professional brand to create Centres of Influence (COI) that drive financial health throughout EFS and the community.
You'll work primarily from an ATB branch location in the Grande Prairie, Slave Lake, or Whitecourt area.
Accountabilities
- You demonstrate a broad knowledge of finance, business management, and the local and global marketplace, including our competitors, which allows you to provide relevant advice to our customers.
- You consistently and confidently fulfill our clients’ everyday banking needs through connecting them to the right products, services, and partners.
- You provide clients with access to self-service options, set them up on digital platforms whenever possible, and serve them through the channel of their choice.
- You translate annual business targets/metrics into actionable activities and routines in your day-to-day work.
- You are a trusted advisor who can identify a business’ strengths and uncover opportunities to deepen banking relationships with ATB.
- You identify opportunities in the community that can improve ATB's presence and drive new business, and lead these initiatives during the absence of formal leaders.
- You have a thorough understanding of Risk Management policies and procedures.
- You foster discussions and collaborative efforts around best practices with your teammates, and integrate them into your day-to-day routines.
- You hold to your commitments, and set clear priorities and realistic timeframes with both colleagues and clients.
Your Attributes
Skills, Experience & Requirements
- You have exceptional client service skills, with a demonstrated ability to establish and maintain professional relationships.
- You have in-depth analytical and problem-solving skills, as well as data-driven decision-making, with a customer-oriented approach.
- You are a fluent communicator who can adapt communication style and methods to best suit your audience (verbal, written, & digital).
- You have amazing attention to detail and follow-through skills.
- You have strong knowledge of banking practices, financial acumen, and regulations.
Accreditation
- Post-secondary degree/diploma in finance, business administration, or a related field.
- Experience and/or certification in a related field of study is desirable.
- Experience in retail and business banking is considered an asset.
Don’t Meet All the Requirements on the List?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities, and experience levels to apply. If you’re seeking a career where your drive, perspective, and growth are celebrated, we want to hear from you.
We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Progressive Aboriginal Relations program created by the Canadian Council for Aboriginal Business.
What Happens Next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com.
Stay in Touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook, and Instagram to learn more about what our team is up to.
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