National Director, Technology

3 weeks ago

Montreal, Canada Michael Page Canada Full time

About 1 month ago, from Michael Page Canada

The individual will play a visible role, both strategically and tactically, among the Canadian leadership team and will be accountable for helping Client Canada enhance its overall systems and technology architecture in line with the growing needs of the business, as well as using digital information and innovative technologies (e.g. Cloud, AI) to create business value.

Responsibilities:

  1. Advance the IT dexterity of business partners and present new business options and opportunities based on successful examples.
  2. Champion collaboration between IT and the business to offer a seamless and satisfying customer experience that has a positive impact on business outcomes.
  3. Be an evangelist, championing the use of digital and IT technologies and practices to establish a digital mindset from the top down.
  4. Drive collaboration, knowledge sharing, and IT best practices among partners and colleagues to help establish a robust IT and digital ecosystem.
  5. Measure key performance indicators for IT projects to ensure Client Canada is investing in the appropriate tools and resources.
  6. Maintain external accreditation and an in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media.
  7. Participate actively in the creation and refinement of Client Canada's business strategy.
  8. Enhance and drive the current IT strategy, focusing on IT-enablement of best-in-class service levels, improvements in productivity, and robust cybersecurity.
  9. Work with executives and the senior leaders of the organisation to drive and optimise the internal capabilities needed to support that effort.
  10. Drive digital innovation both externally and internally, collecting and analysing data.
  11. Improve organisational efficiency through the use of digital technologies that enable Client Canada to compete successfully in the digital age.
  12. Provide technology translation to help executives understand technology, by providing advice and frameworks to guide decision making and planning.
  13. Own the architecture and set the technology standards for the organisation, in alignment with the group's applicable IT standards, policies and procedures.
  14. Enhance enterprise architecture and data analytic capabilities to focus on combined resources, competencies, information technology processes, and their environments to create unique competitive possibilities.
  15. Drive the analysis and decision making around current and future Enterprise Applications needs.
  16. Drive decision making around enhancements in IT infrastructure, including datacenter/cloud hosting, networks and data storage.
  17. Continuously enhance Client Canada's data security and privacy practices, and protect the organisation by enabling the safe operation of its IT systems.
  18. Ensure related compliance requirements are addressed, risks are mitigated, and control processes for security incidents are appropriately managed.
  19. Support/encourage business-led teams that combine business users, business technologists and specialised IT resources needed to focus on significant and continuous business capability improvement.
  20. Ensure the IT Organisation enables new technology tools and platforms used by business fusion teams.
  21. Establish engagement resources and processes to provide fast and seamless access to technical and other types of expertise where and when business partners need it.

Education / Certifications:

  1. Completed post-secondary education, preferably in Business/ecommerce, Technology or a combination of equivalent professional experience and training.
  2. A Masters or Professional level degree (e.g., MBA) is an asset.
  3. Information Technology Infrastructure Library (ITIL) Foundations is an asset.
  4. Project Management Professional (PMP) is an asset.
  5. Consumer Good and Products industry experience is an asset.

Experience:

  1. Minimum of fifteen (15) years of relevant functional experience including leading the delivery of customer focused IT strategies from conception to completion.
  2. Minimum of fifteen (15) years of experience in successfully managing people and IT vendors/suppliers.
  3. Relevant experience in working on projects involving multiple stakeholders including working with agile and waterfall development methodologies.
  4. Relevant experience in managing large scale IT transformations.
  5. Ability to analyse new product development opportunities and make recommendations for ongoing improvements of existing products.
  6. Ability to create innovative strategies to improve our ability to execute faster and to secure buy-in from a wide range of colleagues and stakeholders.
  7. Experience in managing relationships with technology, operations, and business members.
  8. Experience in assessing financial, human and customer impacts.

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.

Fantastic opportunity to join a great company with amazing growth opportunities. Opportunity to Build the Canadian Technology Business from the ground up.

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