H&M Store Manager

4 weeks ago

Greater Sudbury, Canada H&M Full time
Job Description

Overall Job Summary: The Store Manager is responsible for reaching the Sales and Profit goals in the Store by setting a plan to deliver the Best Customer Experience. The Store Manager will ensure the Best Team and support their development, work with talent and leadership development and structured performance management for the Store Team based on results, values, and leadership. The Store Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to our Area Sales Manager and has the following direct reports: Store Visual Manager (based on volume), Department Manager, Department Supervisor (based on volume), Visual Merchandisers (based on volume), Cash Office Responsible (based on volume), and Sales Associate.

Your Day to Day*

Sales and Profit

  • Regularly analyze and follow up on Sales & Profit KPIs and take actions accordingly to maximize results.
  • Ensure store operations, H&M standards, and best practices are followed including proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, Tasks, and Routines, etc.) and excellent customer service keeping within the sales budget of allocated hours.
  • Together with the Area and Store team, prioritize actions and provide feedback on store allocations to secure a good garment level that has a clear impact on selling.
  • Ensure that the maintenance in the store is managed in a cost-efficient way to meet H&M standards and initiate actions accordingly.
  • Actively prevent loss together with Store Team and ensure that all appropriate Audit guidelines are being followed.
  • Actively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, and price changes.

People and Teams

  • Oversee and manage recruitment, training, development, and succession planning for the Store in line with H&M best practices.
  • Evaluate and manage the performance of Store Team members; execute dialogues, development plans, feedback, and follow-ups and take actions to improve performance to support the business needs.
  • Ensure regular and clear communication to the Store team on Business Performance, Company Culture & Values, and Country/Sales Market/Area/Store goals through daily Store Meetings and weekly/monthly Leadership Meetings.
  • Ensure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times.
  • Strengthen our Company Culture by promoting feedback in our daily work and coach the Store Team to do the same.

Financial Accountability

  • Sales and profit responsibility for the store.
  • Accurate recording of sales figures and hours.

Qualifications

Who You Are

  • Inclusive, positive, creative, and willing to try new things.
  • Passionate for customer service and inspiring it in others.
  • Outcome driven with the planning, engagement, and motivation to bring it to fruition.
  • You have the ability to lift in excess of 20 pounds.
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance.
  • Ability to climb a ladder and use a step stool.
  • Open availability including evenings and weekends.
  • 2-3+ years of transferable experience leading management level employees welcome.
  • Basic computer skills such as browser navigation, software interaction, and data entry are needed.
  • May be required to travel as necessary to support other stores, attend meetings and training.

Why You’ll Love Working for H&M

  • Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
  • Endless growth & development opportunities.
  • Dress your personality. We encourage you to dress your personality all day, every day.
  • Did we mention our discount at H&M, &Other Stories, and COS?

Additional Information

  • This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – RRSP – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

#J-18808-Ljbffr

  • H&M Store Manager

    2 months ago

    Greater Sudbury, Canada H&M Full time

    Job DescriptionOverall Job Summary: The Store Manager is responsible for reaching the Sales and Profit goals in the Store by setting a plan to deliver the Best Customer Experience. The Store Manager will ensure the Best Team and support their development, work with talent and leadership development and structured performance management for the Store Team...

  • H&M Store Manager

    3 weeks ago

    Greater Sudbury, Ontario, Ontario, Canada H&M Full time

    Job Description Overall Job Summary: The Store Manager is responsible for reaching the Sales and Profit goals in the Store by setting a plan to deliver the Best Customer Experience. The Store Manager will ensure the Best Team and support their development, work with talent and leadership development and structured performance management for the Store Team...

  • Store Visual Manager

    1 week ago

    Greater Sudbury, Canada H&M Full time

    **Job Description** Overall Job Summary**: The Store Visual Manager is responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience. The Store Visual Manager will ensure the store has the Best Team and support their development, as well as working with succession planning, talent development,...

  • Chef de département mécanique

    2 days ago

    Greater Sudbury, Canada H&M Full time

    The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and...

  • Department Manager

    1 day ago

    Greater Sudbury, Canada H&M Full time

    Job DescriptionOverall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their...

  • Department Manager

    4 days ago

    Greater Sudbury, Canada H&M Full time

    Job DescriptionOverall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their...

  • Retail Store Manager

    1 day ago

    Sudbury, Ontario, Canada Z&M Food Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Store Operations Manager to join our team at Z&M Food Ltd. As a key member of our retail operations team, you will be responsible for overseeing the daily operations of our store, ensuring that all aspects of the business are running smoothly and efficiently.Key ResponsibilitiesStore Operations...

  • Store Operations Manager

    1 day ago

    Sudbury, Ontario, Canada Z&M Food Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Store Operations Manager to join our team at Z&M Food Ltd. As a key member of our retail operations team, you will be responsible for overseeing the daily operations of our store, ensuring that all aspects of the business are running smoothly and efficiently.Key ResponsibilitiesStore Operations...

  • Part Time

    3 months ago

    Greater Sudbury, Canada M & M Food Market Full time

    **PART TIME POSITION AVAILABLE** At M&M Food Market, our mission is to help customers put delicious, quality meals on the table every day - meals that taste great, are convenient and help make life just a little bit simpler, from the shopping experience to the moment it’s served up to enjoy. It’s important to us, especially at this time, to be able to...

  • Part Time

    3 months ago

    Greater Sudbury, Canada M & M Food Market Full time

    **PART TIME POSITION AVAILABLE** At M&M Food Market, our mission is to help customers put delicious, quality meals on the table every day - meals that taste great, are convenient and help make life just a little bit simpler, from the shopping experience to the moment it’s served up to enjoy. It’s important to us, especially at this time, to be able to...

  • Store Manager

    2 months ago

    Greater Sudbury, Canada Spencer's Gifts Full time

    Spencer’s, the most outrageous and wild retail brand on the planet, has been making life fun since 1947. Based out of South Jersey, we operate stores in over 600 malls across the United States and Canada. We are committed to exceeding our guests’ expectations of quality, value and style. Spencer’s will always challenge the ordinary and strive to...

  • Assistant Store Manager

    2 months ago

    Greater Sudbury, Canada Spencer's Gifts Full time

    Spencer’s, the most outrageous and wild retail brand on the planet, has been making life fun since 1947. Based out of South Jersey, we operate stores in over 600 malls across the United States and Canada. We are committed to exceeding our guests’ expectations of quality, value and style. Spencer’s will always challenge the ordinary and strive to...

  • Retail Manager

    3 months ago

    Greater Sudbury, Canada The Beer Store Full time

    **Retail Manager**: - Requisition ID: 230- Location: Sudbury, Ontario, Canada, P3A 2T5- Job Type: Full-Time**Who We Are**: Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based brewers! Through our...

  • Store Manager

    5 months ago

    Greater Sudbury, Canada Under Armour Full time

    **Position Summary** The Store Manager acts as if he or she is the business owner and has ultimate responsibility for the daily operations* of the store. The Store Manager is accountable for effectively teaching, training and coaching store management into a high performing leadership team that achieves sales goals, meets merchandising brand standards and...

  • Store Manager

    3 months ago

    Greater Sudbury, Canada Cleo Fashions Inc Full time

    **CLEO** **STORE MANAGER** **New Sudbury Shopping Centre, Sudbury, Ontario** **FULL TIME** As a Store Manager with cleo you’ll be responsible for leading all aspects of your store’s business. Through attracting, leading and developing a strong team of fashion lovers, our Store Managers drive business results by ensuring an amazing customer experience...

  • Store Manager

    3 months ago

    Greater Sudbury, Canada Ricki's Full time

    **RICKI’S** **STORE MANAGER** New Sudbury Shopping Centre, Sudbury, Ontario **Full Time** As a Store Manager with Ricki’s you’ll be responsible for leading all aspects of your store’s business. Through attracting, leading and developing a strong team of fashion lovers, our Store Managers drive business results by ensuring an amazing customer...

  • Store Manager

    3 months ago

    Greater Sudbury, Canada Mastermind Toys Full time

    **The sky’s the limit! Are you ready to take the next step?** Mastermind Toys aims to inspire generations of lifelong learners through the power of play. Be part of a team that brings dreams to life—join the crew at Play HQ! We are currently hiring for the position of **Store Manager** to join our **Sudbury (ON)** location. **Job...

  • Store Manager

    3 months ago

    Greater Sudbury, Canada New York Fries Full time

    Responsibilities: - Oversee daily operations of the store, including sales, inventory management, and customer service. - Develop and implement strategies to increase store profitability and achieve sales targets. - Lead and motivate a team of employees, providing guidance and support to ensure excellent customer service. - Conduct market research to...

  • Store Manager

    5 months ago

    Greater Sudbury, Canada Cleo Full time

    Responsible for developing a team of highly productive sales associates who are able to meet and exceed sales goals ensuring excellent customer service is provided at all times. Ensuring consistent, efficient management of store operations and associates. Coach and mentor associates through motivation, leadership and encouragement while striving for...

  • Store Manager

    3 months ago

    Greater Sudbury, Canada Bouclair Full time

    We design beautiful product and care about creating in-store and online shopping experiences that inspire our customers. We are committed to creating an environment where our people can grow professionally and personally. We welcome anyone that wants to be part of a team of like-minded colleagues that want to win. **It’s nice to meet you - we can’t wait...